Sales Specialist & Technical Sales Support

Posted 7 Days Ago
Be an Early Applicant
Pointe-Claire, QC, CAN
In-Office
Senior level
Robotics • Analytics • Energy
The Role
The Sales Specialist drives sales growth by managing customer opportunities, developing technical solutions, and converting leads into orders while ensuring customer satisfaction through collaboration with account managers and engineering.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Manufacturing Unit Manager
 

We are seeking a dynamic individual who is ready to take on a new challenge to fill a Sales Specialist – Technical Sales Support position at our our ABB GFI facility, located in Pointe‑Claire (Labrosse Avenue).

This role is responsible for actively driving sales growth by managing customer opportunities, developing technical solutions, and converting leads into orders. This role combines commercial ownership with technical expertise, ensuring that customer needs are understood, solutions are proposed, and sales are successfully closed.

The position plays a key role in achieving sales targets by owning portions of the sales cycle while collaborating closely with account managers, engineering, and operations.

This role is contributing to the Electrification, Installation Products of ABB Canada.

The work model is 100% onsite.

Responsibilities:

1- Sales & Business Development

  • Actively manage and qualify incoming leads and customer inquiries
  • Develop and promote technical solutions aligned with customer needs
  • Drive quotation activities with a strong focus on conversion to orders
  • Follow up proactively on opportunities to secure sales and achieve targets

2- Customer Engagement

  • Serve as a key point of contact for customers on technical and commercial matters
  • Build and maintain strong relationships to support customer retention and growth
  • Understand customer requirements and translate them into tailored solutions
  • Participate in customer meetings and support sales presentations when required

3- Technical Sales & Quotation Management

  • Prepare and own technical and commercial proposals, ensuring competitiveness and accuracy
  • Interpret specifications, drawings, and technical requirements to define optimal solutions
  • Collaborate with engineering and product teams to validate solutions and pricing
  • Balance technical feasibility, cost, and commercial strategy to maximize win rate

4- Order Management & Execution

  • Support order finalization, including contract review and order entry validation
  • Ensure smooth handover to operations while maintaining customer satisfaction
  • Monitor order progress and address issues that may impact delivery or customer expectations

5- Collaboration & Continuous Improvement

  • Work cross-functionally with sales, engineering, supply chain, and other relevant departments
  • Contribute to sales strategy execution and process improvements
  • Support optimization of tools, pricing strategies, and quotation processes

Requirements:

  • College diploma or university degree in engineering, business, or a related field
  • 5-8 years of experience in technical sales, inside sales, or sales support in an industrial or manufacturing environment.
  • Bilingual French and English is a must. English is necessary to communicate with clients outside Quebec.
  • Experience working in the metal industry is considered a strong asset.  
  • Strong ability to understand and communicate technical product offerings
  • Excellent communication and negotiation skills
  • Customer-focused with strong relationship-building abilities
  • Strong organizational skills and ability to manage multiple opportunities
  

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.

Skills Required

  • College diploma or university degree in engineering, business, or a related field
  • 5-8 years of experience in technical sales, inside sales, or sales support
  • Bilingual French and English
  • Experience in the metal industry
  • Strong ability to communicate technical product offerings
  • Excellent communication and negotiation skills
  • Customer-focused with strong relationship-building abilities
  • Strong organizational skills and ability to manage multiple opportunities

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
Bengaluru, Karnataka
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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