Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Proven experience in sales support, appointment setting, or customer service, ideally in legal, deposition, or litigation-related industries.
- Exceptional verbal and written communication skills to interact professionally with clients, leads, and internal teams.
- Strong organizational skills with the ability to manage multiple appointments, follow-ups, and tasks efficiently.
- Proficiency in CRM systems and other data management tools to ensure accurate recording of client interactions and lead tracking.
- Ability to actively support the full sales process, including lead generation, client engagement, service presentations, and deal closing.
- High attention to detail in preparing proposals, quotes, and documentation while ensuring accuracy and compliance with company policies.
- Professional demeanor, discretion, and the ability to handle sensitive or confidential client and case information appropriately.
- Self-motivated and goal-oriented, capable of working independently while supporting the broader team objectives and revenue targets.
Core responsibilities:
- Act as the primary point of contact for prospective clients, responding promptly to inquiries via phone, email, or other communication channels.
- Schedule, coordinate, and manage appointments, consultations, and depositions for the sales and legal teams, ensuring calendar accuracy and client satisfaction.
- Maintain and regularly update the CRM system with detailed client information, interactions, follow-up actions, and lead status.
- Prepare and provide supporting materials for sales presentations, proposals, and quotes to assist in client meetings and negotiations.
- Conduct timely follow-ups with leads and prospects to nurture relationships, answer questions, and secure appointments.
- Support end-to-end sales activities when required, including prospecting, presenting services, negotiating, and closing deals.
- Collaborate with internal teams, including legal, operations, and management, to ensure seamless onboarding and delivery of services to new clients.
- Monitor sales and appointment metrics, generate detailed reports, and provide actionable insights to improve overall sales performance and client engagement.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
Skills Required
- Proven experience in sales support, appointment setting, or customer service in legal industries
- Exceptional verbal and written communication skills
- Strong organizational skills
- Proficiency in CRM systems
- Ability to support the full sales process
- High attention to detail
- Professional demeanor and discretion
- Self-motivated and goal-oriented
What We Do
Outsourcey is a premier remote staffing agency that connects businesses with exceptional offshore talent, offering flexible staffing solutions without long-term contracts to facilitate significant cost savings.
