Red Cup IT is a leading Managed Security Service Provider (MSSP) and Managed Service Provider (MSP) delivering cutting-edge IT and cybersecurity solutions to businesses of all sizes. We pride ourselves on providing tailored technology services that help our clients optimize operations, secure their digital assets, and achieve their business goals.
Position Overview
We are seeking a dynamic and detail-oriented Sales Solutions Specialist to join our growing team. In this role, you will be instrumental in the sales cycle, creating compelling product demonstrations, developing professional sales proposals, drafting statements of work, and collaborating with the sales team to close deals. The ideal candidate combines technical knowledge with sales acumen and excellent communication skills.
Key Responsibilities
- *Sales Demonstrations*: Design and deliver engaging product demonstrations tailored to prospect needs and pain points
- *Proposal Development*: Create professional, persuasive sales proposals that clearly articulate Red Cup IT's value proposition
- *Documentation*: Draft comprehensive Statements of Work (SOW) detailing project scope, deliverables, timelines, and costs
- *PandaDoc Management*: Utilize PandaDoc platform to create, manage, and track sales documentation throughout the sales process
- *Follow-up Coordination*: Implement systematic follow-up procedures with prospects to move opportunities through the sales pipeline
- *Deal Closing*: Support the sales team in addressing objections, negotiating terms, and closing deals
- *CRM Management*: Maintain accurate records of all sales activities and customer interactions
Required Qualifications
- 3+ years of experience in technical sales, sales engineering, or related roles, preferably in the IT/MSP industry
- Proven track record of supporting successful B2B sales processes
- Experience with proposal automation tools (PandaDoc preferred)
- Strong understanding of managed IT services and cybersecurity solutions
- Excellent written and verbal communication skills
- Ability to translate complex technical concepts into clear business benefits
- Bachelor's degree in Business, Marketing, Computer Science, or related field (or equivalent experience)
Skills & Attributes
- Meticulous attention to detail, especially in contract documentation
- Strong presentation and demonstration abilities
- Self-motivated with excellent time management skills
- Problem-solving mindset and customer-centric approach
- Collaborative team player with the ability to work across departments
- Adaptability to changing priorities in a fast-paced environment
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What We Do
Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. We have been in business for twelve years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations. Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.
