Sales Solutions Architect

Build the Modern Work practice in Europe, set up GTMs and run the sales enablement activities.

RESPONSIBILITIES 

·       Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio

·       Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities

·       Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.

·       Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives

·       Serve as a deal architect for multi-faceted, multi-technology solutions

·       Partner with other company Enterprise Solutions subject matter experts to build the customer solution

·       Develop and deliver technical presentations with customers and tailor content to audience as appropriate

·       Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.

·       Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors.

·       Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.

DESIRED SKILLS AND EXPERIENCE 

·       BS or BA in Engineering or Computer Science or equivalent work experience

·       Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions

·       10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions.

·       Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required

·       Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery

·       Ability to present both technical and non-technical information to broad audiences

·       Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions customers.

·       Effective written communication skills.

·       Proven experience  with one or more of the following Unified Communications and Collaborations, network architectures solutions:

o   Unified Communications

·       IP PBX (Microsoft & Cisco)

·       SIP Endpoints, SIP Trunking and Session Border Controllers (SBC)

·       Video Communication (webcams, CODECs, mobile devices)

o   Network Architecture

·       Working knowledge of the following

·       Routers, VPN and Firewall- Cisco, Juniper, Checkpoint

·       Switches– Cisco, HP

·       WAN– PTP, MPLS and VPN Topologies

·       Data Centers– Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology

·       Wireless– Cisco, HP (Aruba), Aerohive, Ruckus

·       Network Assessment Tools – RISC Networks, Netformx, AirMagnet, iBwave, SolarWinds

o   Managed Services

·       Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)

·       Cloud (UCaaS)

Certifications

Current and valid industry certifications in one or more of the following preferred

·       Cisco

·       Microsoft, Tandberg, and/or Polycom

·       TOGAF

·       ITIL

·       CompTia

 KEY TECHNOLOGIES

·       Unified Communications

·       Workplace Architecture

·       EUC

·       Video Communications

·       AV

Key Manufactures

·       Microsoft

·       Zoom

·       Nexthink

·       HP

Additional Desired Technology Experience :

·       Contact Center

o   Cisco Unified Contact Center Express

o   Zoom

o   Mitel

o   Genesys

·       Video Communications

o   Cisco (Tandberg)

o   Polycom

o   Microsoft

o   SIP, H.320 and H.323

·       Cloud Services

·       Data Center

o   Cisco UCS (B/C Series)

o   HP (Rack-Mount/BladeSystem)

·       EUC

o   Audio-visual

o   DaaS

o   User Experience