Sales & Revenue Operations Analyst

Title: Sales & Revenue Operations Analyst

Location: Miami, FL (Hybrid)
Reports to: CFO
Department: Finance 

About eMed

eMed is a pioneering digital-health leader built on its Empathetic AI™ Population Health Platform. Our primary mission is to provide large employers, state/federal governments, unions, and payers with unique healthcare solutions aimed at reducing obesity, improving employee health, and lowering company healthcare costs. Our integrated GLP-1 medication weight management program utilizes state-of-the-art at-home blood collection kits and connected clinical telehealth services to screen, onboard, and manage qualified candidates, ensuring medication adherence and effective management of side effects through continuous telehealth support.

eMed is seeking a Sales & Revenue Operations Analyst to to serve as both a strategic thought partner and a financial engine for our Sales and Commercial teams. This dual-focus role sits at the intersection of Revenue Operations and Deal-Desk Finance — combining rigorous financial modeling and analytical horsepower with the cross-functional coordination and deal-strategy expertise needed to win complex, high-value enterprise opportunities.

You will partner directly with Account Executives, Sales leadership, and the broader commercial organization to own the financial underpinning of deals (pricing models, ROI analyses, proposal economics) while simultaneously quarterbacking RFP/RFI responses and ensuring eMed's pipeline is healthy, visible, and moving forward. If you thrive in ambiguity, love solving commercial puzzles, and want to directly shape how a digital health company scales its revenue engine, this role is for you.

Who You’ll Work With

You’ll partner directly with Account Executives and Sales leadership as a strategic advisor on deal pursuits. You’ll also work closely with Product, Marketing, Clinical Operations, and Finance to pull together the cross-functional expertise needed to win complex enterprise deals.

Deal Strategy & RFP Coordination

• Partner with Account Executives to develop strategic win plans and deal narratives for high-value enterprise opportunities
• Own the end-to-end coordination of RFP and RFI responses, ensuring submissions are compelling, accurate, and delivered on time
• Serve as a subject-matter expert (SME) to the sales team on specific deal situations — providing product, clinical, and operational context that helps advance complex buyer conversations
• Quarterback cross-functional deal teams, aligning stakeholders across Product, Marketing, Clinical, Legal, and Finance to meet tight deal timelines
• Create high-impact sales presentations, deal memos, and competitive positioning materials that differentiate eMed in the market
• Own pre-call planning and stakeholder mapping for key accounts, ensuring Sales is fully prepared for every critical meeting
• Feed field insights back to Product and Marketing to strengthen eMed's go-to-market strategy and competitive positioning

Financial Modeling & Deal Economics

• Build customized financial models and ROI analyses for prospective employer clients, demonstrating the economic value of eMed's health benefit offerings
• Partner with Sales to support the development of client proposals and data-driven pricing strategies
• Build utilization-based sensitivity models to assess cost variability under different member usage scenarios
• Perform breakeven analyses based on employer-specific inputs (population size, demographics, utilization assumptions)
• Create risk-based financial models for capitated or fixed-fee benefit structures
• Develop and refine sales collateral, including financial summaries, value propositions, and cost-benefit analyses
• Support RFP responses with detailed financial and utilization assumptions

Pipeline Management & Revenue Operations

• Work with Sales to assess pipeline health, identify stalled opportunities, and develop action plans to progress deals through each stage of the sales cycle
• Own Salesforce hygiene — ensuring rep-level data quality, pipeline accuracy, and stage progression are consistently maintained
• Support the development of sales forecasts, territory budgets, and performance targets
• Prepare and distribute regular reporting on sales performance, pipeline metrics, and key KPIs
• Analyze variances between actuals and budget/forecast and provide actionable insights to leadership
• Perform customer segmentation analysis to identify high-value prospects and market opportunities
• Ensure alignment between financial assumptions used in sales processes and internal financial planning

• Bachelor's degree in Finance, Business, Economics, or a related field
• 3–6+ years of experience spanning financial analysis/FP&A and deal strategy, sales operations, revenue operations, or management consulting
• Experience supporting sales teams or commercial functions in a fast-paced, B2B environment
• Advanced proficiency in financial modeling (Microsoft Excel / Google Sheets)
• Proven ability to manage RFP/RFI processes and coordinate cross-functional teams under tight deadlines
• Exceptional storytelling and presentation skills — you can build a compelling deck, write a sharp deal memo, and tailor messaging for different audiences
• Strong commercial acumen with the ability to develop subject-matter depth on eMed's platform, products, and competitive landscape

Preferred

• Experience in healthcare, digital health, health benefits, or enterprise B2B sales environments
• Familiarity with capitated pricing models, risk-based contracting, or employer health benefit economics
• Exposure to CRM and sales analytics tools (e.g., Salesforce)
• Experience building ROI models or supporting pricing strategy in a healthcare or SaaS context 

Why Join eMed

At eMed, we’re redefining how care is delivered - empowering clients and partners with technology, access, and data. You’ll join a collaborative, fast-moving team shaping the future of digital health partnerships - and helping businesses make healthcare more accessible, affordable, and effective.

●   Health Care Plan (Medical, Dental & Vision)

●   Retirement Plan (401k with Company Match)

●   Life Insurance (Basic, Voluntary & AD&D)

●   Paid Time Off

●   Short Term & Long Term Disability

●   Training & Development

●   Catered Breakfast & Lunch Daily, Snacks

●   Wellness Resources