Sales & Research Director

At KLAS, our Sales & Research Directors play a crucial role in accomplishing our mission to enhance healthcare worldwide. In this impactful position, you will cultivate strong relationships with healthcare information technology (HIT) vendors by providing valuable insights, ensuring effective utilization of data, and identifying areas where KLAS can offer expertise.
While this is a director-level role, it is an individual contributor position without direct staff management responsibilities.
This position combines the elements of a sales role with the following aspects:

• You will be a highly organized and research-oriented individual, strategically planning and executing for each client.
• Your brilliant mind will collaborate with analysts to publish industry reports, leveraging your expertise in healthcare technology.
• You will sell through service, education, and expertise, building and maintaining relationships with existing and new clients while expanding into new market segments through integrity and trust.

Here's what you will be doing in this dynamic role:

• Sales: You will create opportunities for HIT companies to access our findings and purchase reports, consulting services, and other KLAS products, enabling the healthcare industry to understand and utilize KLAS data.
• Insights & Expertise: You will develop expertise in various areas of healthcare technology, using these insights to contribute to the analysis and publication of industry reports.
• Research: You will speak with healthcare providers to obtain feedback on healthcare technology products and services, understand what these providers are facing, and in return, help these providers understand and use our data. Research is primarily done by phone conversations with technology decision-makers.

To succeed in this role, candidates must demonstrate:

• A focus on service rather than sales.
• Superior client relations, particularly with C-suite executives.
• Consultative sales skills, especially utilizing a Challenger approach.
• The ability to gain expertise in healthcare IT.
• Integrity and competent humility.
• Executive presence.
• Grit and impartiality.
• An innate desire to help others.
• Passion for finding and sharing the truth to improve healthcare.

Qualifications:

• Minimum of 4 years in a consultative, B2B sales position, working with executive-level clients.
• Demonstrated ability to build strong and enduring professional relationships based on trust and respect.
• Ability to identify and articulate data that drives action.
• Proven track record of growing existing business and acquiring new business.
• Ability to manage multiple high-level projects simultaneously and meet high expectations.
• Preferred healthcare or consulting experience.
• Commitment to staying in this position for 5+ years.
• Bachelor's degree. Master's degree a plus. 

All employees undergo a comprehensive internal education program to gain knowledge of the healthcare information technology industry and KLAS' methodology. Learn more about us at www.klasresearch.com. We encourage candidates to read this article before applying: https://klasresearch.com/article/hiring-character-first/903
The base salary range starts at $100,000 per year. We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.
KLAS Research has a hybrid work policy to allow team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as two full days expected in-office.
The interview process consists of three rounds: a phone screen, an interview with the VP of Sales and hiring manager, and a project interview.
KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.
EOE.