Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Sales Representative plays a critical role in promoting and selling wastewater industry products, with a focus on pumps and services to customers in the Massachusetts and Connecticut areas. This position involves identifying potential customers, conducting sales presentations, and negotiating contracts. The Sales Representative collaborates with cross functional teams to address customer needs, perform market analysis, and implement sales strategies. Additionally, this role involves maintaining strong customer relationships and providing excellent customer service. Strong sales skills, a thorough understanding of the wastewater industry, and the ability to work independently are essential for success in this role.
Responsibilities:
Prospecting and Generating Leads
• Identifying potential clients and target markets
• Conducting market research to understand customer needs and preferences
• Using various methods to generate leads such as cold calling, networking, and referrals
• Maintaining a pipeline of potential clients
Building and Maintaining Relationships
• Establishing rapport and trust with clients
• Understanding and addressing clients' needs and concerns
• Providing excellent customer service
• Regularly following up with clients to ensure satisfaction and identify potential opportunities
Conducting Sales Presentations and Negotiations
• Preparing and delivering effective sales presentations
• Negotiating terms and pricing with clients
• Utilizing persuasive and effective communication skills
• Closing deals and securing contracts
Meeting Sales Targets and Goals
• Setting and achieving sales targets
• Developing and implementing sales strategies
• Tracking and reporting on sales performance
• Identifying areas for improvement and implementing solutions
Collaborating with Team Members
• Working closely with marketing and product teams to understand products and services
• Collaborating with colleagues to share ideas and strategies
• Providing support and assistance to team members when needed
Staying Up-to-date with Industry and Product Knowledge
• Continuously learning about industry trends and developments
• Keeping up-to-date with product knowledge and features
• Attending workshops, trainings, and conferences to enhance skills and knowledge
Managing Accounts and Sales Process
• Maintaining accurate and organized records of sales activities and client information
• Managing accounts and ensuring customer satisfaction
• Coordinating with internal teams to ensure smooth and timely delivery of products or services
• Managing contracts and agreements with clients
High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field or equivalent work experience including 2+ years’ sales or sales related experience (pump or process industry preferred).

• General knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, electric motors in related field of pumps, pumping systems, or construction preferred.
• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross functional teams.
• Strong negotiation and closing skills.
• Knowledge of market research and competitive analysis techniques.

Salary:

The estimated salary range for this position is $80,000 to $105,000 base plus quarterly bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.