Harvey Waste & Recycling has an opening for an Inside Sales Representative to join our team in North Dartmouth, MA.
Hours: Monday through Friday – 8:00am to 5:00pm
Pay Rate: $27.00 per hour plus commission incentive
Position Overview:
The Inside Sales/Broker Representative will be responsible for generating new business opportunities, maintaining customer relationships, and driving sales in our disposal and recycling services. The ideal candidate will have a passion for sales, a strong understanding of customer needs, and the ability to manage and grow a sales pipeline. This position requires excellent communication skills, the ability to negotiate effectively, and a customer-first mentality.
Key Responsibilities:
Sales Growth: Prospect and generate new sales leads through phone calls, emails, and other communication channels.
Account Management: Manage a portfolio of existing customer accounts, ensuring satisfaction and retention by addressing any concerns or service-related issues.
Brokerage Responsibilities: Collaborate with vendors and third-party service providers to facilitate solutions and ensure the best possible pricing and service offerings for clients.
Client Engagement: Establish rapport with clients to understand their waste and recycling needs, provide tailored service options, and close sales.
Market Knowledge: Stay up to date on industry trends, competitor activity, and new product offerings in the waste disposal market.
Negotiation & Pricing: Negotiate contracts and pricing with clients, ensuring competitiveness while maintaining company profitability.
Collaboration: Work closely with other departments (e.g., operations, logistics) to ensure smooth service delivery and customer satisfaction.
Sales Reporting: Maintain accurate records of sales activities, pipeline progress, and customer interactions in the CRM system.
Customer Support: Respond to customer inquiries and issues in a timely and professional manner, providing top-tier support and service.
Qualifications:
2+ year of inside sales, account management, or broker experience, preferably in the waste management, recycling, or related industry.
Strong communication and interpersonal skills with the ability to build and maintain relationships.
Excellent negotiation and problem-solving skills.
Self-motivated, goal-oriented, and driven to succeed in a sales environment.
Ability to work independently as well as collaborate with a team.
Proficiency in CRM software (Salesforce) and Microsoft Office Suite.
Experience in the waste management or environmental services sector is a plus.
Ability to multitask and prioritize effectively in a fast-paced environment.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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What We Do
Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest.
Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.
