- Promote our digital healthcare products, services, and subscription plans to new and existing clients.
- Conduct product demos and presentations to explain features, benefits, and pricing.
- Meet and exceed weekly and monthly sales targets.
- Manage the full sales cycle — from lead generation to deal closure — while maintaining accurate records of all interactions.
- Provide consistent after-sales support and ensure a positive customer experience.
- Gather member feedback to help improve products and service offerings.
- Track and report sales performance, pipeline activity, and market insights to the Sales Manager.
- Collaborate with marketing and customer success teams to align efforts on lead generation and user engagement campaigns.
- Maintain accurate data within CRM or sales tracking tools.
- Monitor competitor activities and identify market trends to guide strategy.
- Contribute ideas for improving sales approaches and promotional materials.
Results-driven with strong business acumen.
Excellent interpersonal and persuasion skills.
Adaptability and willingness to learn about digital health innovations.
Empathy and ability to communicate with diverse client types.
Team player with a growth mindset.
Core Values Alignment
The Sales Representative must embody the mDoc’s values of integrity, innovation, empathy, and teamwork, while demonstrating a passion for improving access to quality healthcare through technology.
Requirements
Minimum of Bachelors degree in Marketing, Business Administration, Communications or related field
Additional certification or training in Sales, Customer Relationship Management or Digital Marketing is an advantage
2-4 years of proven experience in sales, business development, or customer service, preferably in healthcare or technology sector
Benefits
Competitive salary
Flexible working environment
Health insurance
Skills Required
- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
- 2–4 years of proven experience in sales, business development, or customer service, preferably in healthcare or technology
- Certification or training in sales, customer relationship management, or digital marketing
What We Do
mDoc is a digital health company focused on sub-Saharan Africa. It provides people living with chronic conditions with virtual self-care and integrated care support through mobile and web platforms, while supporting physicians with education and patient self-management tools. Its NaviHealth.ai platform extends this mission through a verified directory of healthcare providers, facilities, and services that helps members navigate and access appropriate care.
