General Summary: This position is responsible for initiating contact with existing and potential customers.
Major Responsibilities: include the following. List the job's most import functions and responsibilities.
- Manage assigned accounts
- Achieve sales goals while maintaining profitability goals.
- Penetrate new markets.
- Develop and maintain business relationships with customers.
- Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment.
- Attend trade shows.
- Special projects as needed.
- Other duties as required.
Specific Job Skills:
- Ability to perform complex verbal and written communications face-to-face and in group settings
- Decisions are guided by precedent and interpretation of applicable laws, etc. and have impact on others and the organization
- Work responsibilities frequently concern confidential and/or sensitive information requiring the use of discretion at all times
- Job duties are somewhat varied, occasionally requiring conceptualizing, planning and implementing
- Assertive self-starter with strong decision making ability
- Ability to work in a multi-task, high pressure environment
- Ability to travel as required
- Personable and excellent customer service skills are essential
- Strong follow-up and completion skills
- Highly organized, detail-oriented and time management skills essential
- Under general direction, examines moderately complex information and/or situations and prepares summary, solves problems for self, complex problems are referred to supervisor
- Has no supervisory responsibility, provides basic work direction usually one-on-one
Education, Licenses, Certificates, Registrations and/or Experience:
- Bachelor's degree in marketing, related field, or equivalent experience.
- 1-3 years experience in retail, sales, or related field.
The expected base salary for this position ranges from $50,000 - $90,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Skills Required
- Bachelor's degree in marketing, a related field, or equivalent experience
- 1–3 years of experience in retail, sales, or a related field
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Strong follow-up, organization, detail orientation, and time management skills
- Ability to travel as required
- Ability to work in a multitasking, high-pressure environment
- Assertive self-starter with strong decision-making ability
Steve Madden Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Steve Madden and has not been reviewed or approved by Steve Madden.
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Healthcare Strength — Benefits include medical, dental, and vision coverage plus FSAs, an EAP, and wellness initiatives such as health fairs, flu shots, and Wellness Wednesdays. Feedback suggests these offerings are robust for eligible full-time employees.
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Retirement Support — A 401(k) plan with company matching contributions is available. This provides structured support for long-term savings.
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Wellbeing & Lifestyle Benefits — Employee merchandise discounts and extras like seasonal free shoes and third-party discount programs are emphasized. These lifestyle perks add tangible non-cash value to the total rewards package.
Steve Madden Insights
What We Do
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion. In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories. With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
