Job Description Summary
Sales RepresentativeLocation : Selangor
#LI-On-site
Are you passionate about building meaningful customer relationships and making a positive impact for patients? Join Novartis as a Sales Representative, where you will play a key role in driving customer engagement, strengthening partnerships with healthcare professionals, and delivering sales growth in a compliant and ethical way.
We are looking for a customer-focused sales professional who can build strong relationships, use insights to guide engagement, and deliver results with integrity.
Job Description
Major accountabilities:
Drive competitive sales growth by identifying, prioritizing, and engaging high-potential healthcare professionals and stakeholders.
Build trusted, value-based relationships with customers through in-person and virtual engagement.
Personalize customer engagement journeys by leveraging data, content, and multiple channels to meet customer preferences.
Develop deep customer insights to understand business needs, decision drivers, challenges, and opportunities.
Use data sources to plan, prioritize, and adapt territory, account, and customer interaction strategies.
Partner with healthcare professionals, opinion leaders, and medical influencers to support better patient outcomes.
Share customer insights with internal stakeholders to support relevant content, campaigns, and engagement plans.
Collaborate compliantly with cross-functional teams to deliver solutions that address customer and patient needs.
Requirements :
Sales experience within the healthcare, pharmaceutical, or a related industry.
Experience engaging with government hospitals is preferred.
Strong customer engagement skills, with the ability to identify needs and translate insights into meaningful actions.
Comfortable using data, digital tools, and multichannel approaches to plan and personalize customer interactions.
High ethical standards and a strong commitment to compliant, responsible ways of working.
Skills Desired
Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional EthicsSkills Required
- Sales experience within the healthcare, pharmaceutical, or a related industry
- Experience engaging with government hospitals
- Strong customer engagement skills with ability to identify needs and translate insights into actions
- Comfortable using data, digital tools, and multichannel approaches to plan and personalize customer interactions
- High ethical standards and strong commitment to compliant, responsible ways of working
- Commercial Excellence
- Conflict Management
- Cross-Functional Coordination
- Customer Insights
- Influencing Skills
- Key Account Management
- Professional Ethics
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
