Job Description Summary
The Sales Representative is responsible for executing in-field commercial strategy for assigned brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand plans, demand generation, and delivery of sales objectives in line with Novartis values, compliance standards, and customer-centric principles.
Job Description
Internal job title: Sales Representative
Location: Quito, Ecuador
This role is based in Quito, Ecuador. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Key responsibilitiesExecute in-field commercial strategy for assigned brands, ensuring alignment with Therapeutic Area priorities and business objectives.
Deliver high-quality, compliant customer engagement through tailored messaging and evidence-based discussions with healthcare professionals.
Build, develop, and consolidate strategic relationships with key HCPs (e.g., oncologists/hematologists) and stakeholders in assigned accounts to generate long-term value for patients and the health system.
Identify, segment, and prioritize high-potential customers using data and KPIs to drive decisions and strengthen demand and prescription.
Identify and address ecosystem barriers impacting patient access; propose and coordinate practical solutions with internal partners and key institutions (public/private) to improve access pathways.
Execute personalized omnichannel customer journeys using approved tools and platforms, leveraging digital and AI-enabled tools where appropriate.
Collect, analyze, and share field insights on customer needs, market dynamics, and access challenges to inform cross-functional action plans.
Collaborate cross-functionally with MSL, Access, KAM/SAM, Marketing, and Field Leadership to ensure aligned execution and compliant delivery.
Ensure full compliance with company policies, ethical standards, and regulatory requirements in all activities.
University degree in life sciences, business, or related field.
Strong knowledge of the local healthcare ecosystem (key accounts, HCP networks, and access processes) in the assigned territory, with the ability to identify and address system barriers strategically.
Demonstrated customer engagement and relationship-building capability with specialist HCPs (oncology/hematology preferred).
Strong analytical mindset: ability to interpret data/KPIs, segment customers, and translate insights into action.
Ability to work independently in the field while collaborating effectively in cross-functional teams.
High integrity and a strong compliance mindset, with disciplined execution aligned to Novartis values.
Strength in the following capabilities: Strategic Thinking; Integrity, Ethics & Compliance; Unbossed Collaboration & Empowerment.
Fluency in Spanish; English is a plus.
Prior experience in oncology/hematology and/or access-focused account work within an innovative pharma or healthcare environment.
Experience executing omnichannel engagement and using digital tools to enhance field performance.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Benefits & Rewards
Commitment to Diversity and InclusionNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why NovartisHelping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
People & Culture at Novartis
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:
Join our Talent Network
Skills Desired
Commercial Excellence, Communication Skills (Inactive), Compliance (Inactive), Conflict Management, Cross-Functional Coordination, Customer Insights, Healthcare Industry, Influencing Skills, Key Account Management, Professional Ethics, Selling Skills (Inactive), Technical Skills (Inactive)Skills Required
- University degree in life sciences, business, or related field.
- Strong knowledge of the local healthcare ecosystem (key accounts, HCP networks, access processes) in the assigned territory.
- Demonstrated customer engagement and relationship-building capability with specialist HCPs (oncology/hematology preferred).
- Strong analytical mindset: ability to interpret data/KPIs, segment customers, and translate insights into action.
- Ability to work independently in the field while collaborating effectively in cross-functional teams.
- High integrity and a strong compliance mindset, with disciplined execution aligned to company values.
- Strength in Strategic Thinking; Integrity, Ethics & Compliance; Collaboration & Empowerment.
- Fluency in Spanish.
- English language skills.
- Prior experience in oncology/hematology and/or access-focused account work within pharma or healthcare (desirable).
- Experience executing omnichannel engagement and using digital tools to enhance field performance (desirable).
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
-
Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
-
Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
-
Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
