Sales Representative - Nutraceutical Industry

Posted 11 Days Ago
Be an Early Applicant
Richmond, BC, CAN
In-Office
Junior
Food • Retail • Pharmaceutical • Manufacturing
The Role
Act as primary customer contact to generate new accounts and service existing ones. Identify markets and leads, deliver presentations and pitches, attend local and overseas tradeshows, collaborate with marketing, submit orders and activity reports, resolve customer issues, and prioritize sustainable business practices while using Microsoft Office tools.
Summary Generated by Built In

We are looking for a sales professional to join our dynamic and progressive sales team.  Herbaland's mission is to bring health and wellness to everyone by creating natural health products that are functional, sustainable, and environmentally friendly, all while ensuring prosperity for our employees. 

Summary:

The Sales Representative responsibilities include acting as the principal point of contact between the business and its customers, identifying new markets and customer leads, obtaining new customers, servicing existing customer's needs, attending tradeshows local and overseas, providing pitches to new customers and working alongside the Marketing department to achieve the sales targets.

Core Competencies:

  • Customer Focus
  • Communication
  • Teamwork
  • Problem solving
  • Accountability and dependability
  • Ethics and integrity

Job Duties:

  • Serves customers by selling products and meeting customer needs.
  • Services existing accounts and obtains orders
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Able to effectively communicate both verbally and in writing.
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Prioritizes sustainability and the environment when engaged in business relations
  • Strong working knowledge of Microsoft computer software (e.g. Excel, Word, etc.) and email
  • Other related duties as assigned.

Requirements:

  • Minimum 2–3-years' experience in customer support or sales and account generation
  • Bi-lingual French/English speakers are desired.
  • Nutraceutical experience is desired
  • Presentation skills are required
  • High school diploma/GED
  • Leadership, negotiation, and interpersonal skills
  • Excellent communication skills (written, verbal & listening)
  • Hard-working, proactive and a team player
  • Reduce environmental impact whenever possible
  • Highly motivated and able to work independently
  • Working knowledge of Microsoft Office, with other general computer skills
  • Ability to work independently, as well as being a strong team player
  • Have good attendance and safety record

Work Conditions:

  • Full-time, Monday to Friday availability
  • Sitting/walking throughout the day
  • Open to traveling to pursue and secure new prospects.
  • Travel to on-site and off-site locations will be required
  • Work both indoors and outdoors at tradeshows/demos

Successful candidate will have to pass a Criminal Record Search. 

All interviews are in person in our Richmond, BC based home office during normal business hours.

We thank all candidates for their interest, but only selected candidates will be contacted.

Equal Employment Opportunity

Herbaland provides equal employment opportunities in all its recruitment and selection processes. All qualified applicants will receive consideration for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Skills Required

  • 2-3 years experience in customer support or sales and account generation
  • Presentation skills
  • High school diploma or GED
  • Leadership skills
  • Negotiation skills
  • Interpersonal skills
  • Excellent written, verbal and listening communication skills
  • Bilingual French/English
  • Nutraceutical industry experience
  • Hard-working, proactive, team player
  • Prioritizes sustainability and reducing environmental impact
  • Highly motivated and able to work independently
  • Working knowledge of Microsoft Office and general computer skills
  • Good attendance and safety record
  • Must pass a Criminal Record Search
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The Company
Year Founded: 2009

What We Do

Herbaland Naturals Inc. is a Canadian family-owned natural health and wellness brand founded in 2009. As Canada's largest nutritional gummy manufacturer, it produces over 70 million vitamins, supplements, and functional snacks annually. Its mission is to bring health and wellness to everyone by creating natural health products that are functional, sustainable, and environmentally friendly, while ensuring prosperity for its employees.

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