The Role
Drive neurology-focused pharmaceutical sales by building strong relationships with HCPs, KOLs, and stakeholders; use data-driven prioritization and insights to execute personalized, compliant engagement strategies; collaborate cross-functionally to deliver patient-focused solutions and maintain ethical, safety, and sample-distribution compliance.
Summary Generated by Built In
Job Description Summary
This role is focused on driving competitive sales growth by building strong, insight-driven relationships with healthcare professionals and key stakeholders, delivering personalized and value-based engagement strategies. It combines data-driven prioritization, deep customer understanding, and cross-functional collaboration to create meaningful customer experiences and solutions that address unmet needs. The position requires acting as a trusted partner to customers, orchestrating tailored engagement journeys, and translating insights into actions that improve patient outcomes, while consistently operating with integrity and in full alignment with compliance and ethical standards.
Job Description
Major responsibilities -
- Identify and prioritize high-value customers using data and insights to drive targeted engagement
- Execute personalized, multi-channel customer engagement strategies aligned with HCP preferences
- Build and sustain strong relationships with HCPs, KOLs, and key influencers at territory level
- Deliver value-based conversations that uncover customer needs, challenges, and opportunities
- Generate and leverage customer insights to continuously refine territory and account plans
- Collaborate cross-functionally to design and implement solutions addressing patient and customer needs
- Ensure compliance with ethical standards, including safety reporting, sample distribution, and adherence to company values
Requirements -
- Proven experience in pharma/healthcare sales or related field, with strong understanding of the healthcare ecosystem
- Ability to analyze data and translate insights into actionable customer strategies
- Strong relationship-building and influencing skills, with experience engaging HCPs and stakeholders
- High level of integrity, customer-centric mindset, and collaboration, aligned with compliance and ethical standards
Skills Desired
Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical SkillsSkills Required
- Proven experience in pharma or healthcare sales or related field
- Ability to analyze data and translate insights into actionable customer strategies and territory plans
- Strong relationship-building and influencing skills engaging HCPs, KOLs, and key stakeholders
- High level of integrity with adherence to compliance, safety reporting, and ethical standards
- Commercial excellence and selling skills
- Communication skills and conflict management
- Cross-functional coordination and collaboration experience
- Customer insights and key account management experience
- Negotiation skills
- Healthcare industry knowledge and technical skills relevant to pharma
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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The Company
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
