Sales Representative Intern - Indianapolis, IN

Posted Yesterday
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Indianapolis, IN, USA
In-Office
18-32 Hourly
Internship
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Full-time sales internship in an inbound insurance call center. Responsibilities include obtaining a resident life and health insurance license, handling customer calls, transferring qualified leads, completing applications, updating CRM records, learning compliance and sales processes, and delivering an executive presentation. Candidates must be enrolled in a bachelor’s degree program and authorized to work in the U.S. without sponsorship.
Summary Generated by Built In
Requisition Number: 2389775
Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. You'll work side by side with some of the smartest people in the business on assignments that matter. So here we are. You have a lot to learn. We have a lot to do. It's the perfect storm. Join us to start Caring. Connecting. Growing together.
This is not just a summer internship. Become a part of a dedicated team within our sales call center that is working hard to make health care work better for everyone. You benefit from healthcare sales experiences and collaboration with experienced professionals and leaders. You'll have the opportunity for continuous learning while building a foundation of skills.
As exciting as it may be, this kind of opportunity also presents unique challenges. You'll need to keep up with constantly evolving systems and technology tools. You'll need to embrace our commitment to an agile and collaborative culture that drives a successful sales center. You'll need to work in a disciplined approach to processes that helps us protect the health care data of millions of members.
**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**
**Start Date is 6/1/2027 for unlicensed interns; 6/8/2027 for those who are already licensed in their resident state for both life and health insurance (NOT required to be licensed at time of hire)**
This 10-12-week internship is full-time (40 hours/week) Monday - Friday 8:00am - 4:45pm EST. After successful completion of the internship program, opportunity for continued employment may exist. Our office is located at 500 E. 96th St., Suite 200, Indianapolis, IN 46240. This role is:
  • Office-based
  • Non-production roles are expected to be in the office 4+ days a week
  • Production role schedules are determined by Hiring Manager

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Obtain Resident Life and Health Insurance License (pass state exam) within the first 30 days of employment
  • Learn about the various roles of an [inbound] insurance call center, including systems, processes, compliance expectations, product options, and sales techniques
  • Apply your learning by:
  • receiving and handling inbound calls from customers interested in purchasing insurance products
  • accurately transferring qualified calls to the appropriate team
  • answering transferred calls and complete customer applications
  • updating the CRM (Customer Relationship Management) database with customer information
  • collaborating with others as part of a team or work independently to solve routine or complex problems
  • Participate in researching, preparing, and delivery of a final executive presentation
  • Mentoring, networking, and various enterprise wide opportunities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Currently pursuing a Bachelor's degree from an accredited college/university
  • Must be actively enrolled in an accredited college/university during the duration of the internship. Internships are not intended for graduating seniors
  • Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position

Preferred Qualifications:
  • Pursuing a degree in Business, Management, Operations, Sales/Marketing, or a related business field
  • 3.0 cumulative GPA
  • Demonstrated ability in using computer and Windows PC applications including Microsoft Word and Excel, which includes strong keyboard and navigation skills and learning new computer programs
  • Demonstrated ability to multi-task, including the ability to navigate a computer while speaking on the telephone

What are the reasons to consider an internship with UnitedHealth Group?
  • Exposure to teamwork and a collaborative environment in which you are encouraged to network
  • Opportunity to become knowledgeable in facets of financial and healthcare decision-making that span over one's lifetime
  • The daily ability to "leave work at work
  • A focus to support a work-life balance
  • Opportunity for continued employment
  • Mentor/Mentee program
  • Networking opportunities
  • Social Responsibility within the community

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Currently pursuing a Bachelor's degree from an accredited college or university
  • Remain actively enrolled in an accredited college or university throughout the internship
  • Eligible to work in the U.S. without company sponsorship now or in the future
  • Pass the resident Life and Health Insurance state exam and obtain the license within the first 30 days of employment
  • Pass a drug test before beginning employment
  • Degree in Business, Management, Operations, Sales, Marketing, or a related business field
  • 3.0 cumulative GPA
  • Proficiency with computer and Windows PC applications, including Microsoft Word and Excel
  • Strong keyboard and computer navigation skills, with ability to learn new programs
  • Ability to multitask while navigating a computer and speaking on the telephone

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
  • Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
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Bengaluru, India
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Madison, WI
Minneapolis, MN
Nashville, TN
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Philadelphia, PA
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Washington, DC
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