Our Incora Story is really taking off – we’d love you to join us for the journey.
We are currently seeking an exceptional customer service professional to join us as a Sales Representative II
As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
The Sales Rep II is accountable for serving as a primary point of contact for customers sales and market development. Data analysis and negotiation skills are regularly utilized to identify potential areas of expansion, develop prospective new customers and maximize existing sales opportunities. Execution and application of sales initiatives, policies and programs in support of business plans and strategic objectives is necessary to meet annual company and individual goals.
Responsible for managing customer accounts, processing RFQs/orders, maintaining relationships, and driving revenue growth through responsive sales support and account management.
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
Courage Take ownership for issues and problems.
Collaboration Share knowledge and experience with others
Commitment – Focus on ensuring internal and external customer expectations is met in a timely way.
Community – We value our world and everyone who shares it.
What Incora can offer you:
An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
Employers paid Group Life Insurance at 1x salary, STD, and LTD.
Incora offers a 401K plan with company match.
About Role:
Customer Support / Sales
Serve as primary day-to-day contact for assigned customers.
Respond to RFQs (requests for quote) in a timely manner.
Prepare pricing and quotations.
Follow up on open quotes to convert opportunities into orders.
Process purchase orders and sales orders accurately.
Resolve customer issues related to pricing, shortages, delays, or returns.
Account Management
Maintain regular communication with customers.
Identify growth opportunities within existing accounts.
Coordinate with Outside Sales / Account Managers.
Review customer spend trends and buying patterns.
Support contract pricing and long-term agreements.
Operations Coordination
Work with purchasing, planning, warehouse, and suppliers on delivery commitments.
Expedite late orders and manage backorders.
Provide order status updates and shipment tracking.
Assist with inventory solutions and stocking programs.
Systems / Reporting
Maintain CRM / ERP records.
Track bookings, sales, margins, and pipeline.
Support month-end revenue goals and AOP targets.
About You:
Sales or customer service experience.
Aerospace, distribution, or supply chain background preferred.
Strong communication and negotiation skills.
ERP/CRM experience (SAP, Oracle, etc.).
Ability to multitask in a fast-paced environment.
Strong Excel / reporting skills.
Revenue growth
Quote conversion rate
Margin performance
Customer retention
On-time response
Order accuracy
Because Incora serves aerospace & defense customers, ISR roles often involve:
Urgent AOG requests
Long-term supply agreements
Inventory management solutions
OEM/MRO customer support
Tight delivery and quality expectations
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.
“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [email protected].
Skills Required
- Sales or customer service experience
- Aerospace, distribution, or supply chain background preferred
- Strong communication and negotiation skills
- ERP/CRM experience (SAP, Oracle, etc.)
- Strong Excel/reporting skills
What We Do
Incora™, formerly Wesco Aircraft and Pattonair, is a leading, global provider of innovative supply chain solutions. Beginning with a strong foundation in aerospace, Incora also utilizes its supply chain expertise to serve industrial manufacturing, marine, pharmaceuticals and beyond. Incora incorporates itself into customers' businesses, managing all aspects of supply chain from procurement and inventory management to logistics and on-site customer services. The company is headquartered in Fort Worth, Texas, with a global footprint that includes 68 locations in 17 countries and more than 4,000 employees. For links to our website and social channels visit linktr.ee/incora.
