Sales Representative GI & Respiratory Endoscopy | Pretoria

JOB PURPOSE:

To drive revenue growth and market share by promoting and selling medical products and services across Gastrointestinal & Respiratory, Endo Therapy, Infection Prevention, and Capital Equipment portfolios. The role focuses on building strong customer relationships, providing clinical and technical support, and delivering value-based solutions to healthcare providers.

MAIN TASKS / RESPONSIBILITIES:

Sales & Revenue Generation

• Achieve and exceed sales targets across assigned product portfolios and territory.
  
• Develop and execute territory sales plans aligned with business objectives.
  
• Identify new business opportunities and expand existing accounts.
  
• Drive capital equipment sales cycles including prospecting, quotations, negotiations, and closing.
  

Product & Clinical Support

• Provide product demonstrations, in-servicing, and training to healthcare professionals.
  
• Support clinical procedures (e.g., endoscopy cases) where required to ensure optimal product usage.
  
• Act as a subject matter expert across GI, Respiratory, EndoTherapy, and Infection Prevention solutions.
  
• Ensure correct and safe use of medical equipment and consumables.
  

Customer Relationship Management

• Build and maintain strong relationships with clinicians, nursing staff, procurement, and hospital management.
  
• Develop Key Opinion Leaders (KOLs) within the territory.
  
• Ensure high levels of customer satisfaction and retention.
  
• Handle customer queries, complaints, and after-sales support effectively.
  

• Promote the full product solution offering, including capital, consumables, and service contract
  
• Identify opportunities for cross-selling and upselling across product lines.
  
• Monitor competitor activities and market trends to inform sales strategies.
  
• Support product launches and marketing campaigns within the territory.
  
• Maintain accurate sales forecasts, pipelines, and CRM data.
  

Administrative & Operational Responsibilities

• Prepare quotations, tenders, and pricing proposals in line with company guidelines.
  
• Ensure timely reporting on sales performance and market feedback.
  
• Manage stock levels (where applicable) and ensure efficient order processing.
  
• Maintain accurate sales forecasts, pipelines, and CRM data.
  

Compliance & Governance

• Ensure all activities comply with regulatory, ethical, and company standards.
  
• Adhere to healthcare compliance requirements and tender processes.
  
• Maintain product knowledge aligned with regulatory updates and quality standards.
  

SPECIAL KNOWLEDGE, SKILLS AND DUTIES:

Knowledge:

• Understanding of endoscopy systems, infection prevention protocols, and medical device applications.
  
• Knowledge of hospital procurement processes and tender systems.
  
• Basic financial and commercial acumen.
  

Skills:

• Strong sales and negotiation skills.
  
• Excellent communication and presentation abilities.
  
• Clinical aptitude and ability to engage healthcare professionals.
  
• Problem-solving and solution-selling capability.
  
• Time management and organizational skills.
  

Duties:

• Drive sales growth within assigned territory.
  
• Deliver clinical and technical support to customers.
  
• Maintain strong customer relationships and market presence.
  
• Ensure alignment with company strategy and compliance standards.