The Role
Drive merchant acquisition and activation in an assigned territory through store visits and kiosk sales. Train retail staff, run incentive campaigns, update customer records, analyze market trends, and report performance to meet monthly sales and activation targets.
Summary Generated by Built In
About PayJoy
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The sales representative will be responsible for increasing the origination and integration of new partners in their assigned territory, building and maintaining strong relationships with all assigned partner retailers and their respective stakeholders; through constant field work (store visits)or through direct sales at kiosks to provide support, training, implementation of incentive campaigns and targeted marketing; in order to ensure compliance and exceeding sales and productivity objectives.
Responsibilities
- Ensure the monthly sales and store activation targets in the area under your responsibility are met by increasing merchant productivity, and overall company market share.
- Ensure that merchants who sold in the prior month are also selling in the current month.
- Develop the relationship with merchants to keep the account of existing members healthy/stable, responding to requests and solving problems in the conversion to final customer with the PayJoy platform.
- Visit stores to train sales teams, promote marketing materials, and activate incentive campaigns.
- Generate strategies to increase sales in the assigned area, including market and competition analysis to identify trends and sales opportunities.
- Identify and contact new business partners, ensuring they meet the requirements and activating them once authorized.
- Keep the customer database updated and record all interactions and sales made. Prepare sales reports and performance analysis for management.
Requirements
- Technical or university studies in related areas such as Business Administration, Communications or similar.
- 1-2 years of experience in Customer Service, Software Sales, mobile devices or Field, in the telecommunications industry.
- Strong interpersonal and communication skills to establish effective relationships and train business partner personnel.
- Orientation to results, so proactivity, organization, perseverance and resilience are essential attributes.
- To ensure success, you need to have strong analytical and negotiation skills as you will be in charge of store performance and sales.
- Availability to travel to visit stores, you must have personal transportation to cover assigned areas. (Car or Motorcycle)
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone Finance, headphone benefit, home office equipment allowance and wellness perks
- Catered Lunch
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
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The Company
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
