Holafly is a fast-growing start-up 🚀that is changing how travelers connect to the internet abroad. ✈ We are a young and international team of over 500 people based worldwide! 🌎
Since 2018, we have helped thousands of travelers by providing global internet to more than 200 worldwide destinations.
About the Position:
As a Sales Representative, you'll be responsible for managing, advising, and converting leads into successful purchases through real-time conversations. You'll act as the first human touchpoint in the customer journey, combining commercial instinct, data awareness, and sharp execution to drive regional growth.
Your mission: Turn conversations into revenue, and customers into loyal advocates.
Responsibilities
- Manage incoming leads via chat or assigned channels.
- Understand customer needs and guide them to the best solution.
- Recommend product variants based on destination, compatibility, and user profile.
- Close sales efficiently while maintaining a strong focus on KPIs.
- Ensure every customer has an excellent buying experience.
- Record and update customer info in internal systems (CRM, etc.).
- Track performance, conversion rates, and provide actionable insights.
- Follow daily workflows and contribute to the optimization of sales processes.
- Ensure sales steps are executed and documented correctly.
- High sense of responsibility, proactiveness, and ownership
- More than 2 years of experience as a support or sales representative positions
- Strong written communication and attention to detail
- Ability to perform under pressure and stay focused on results
- Comfortable with digital tools, CRMs, and automation platforms
- Data-driven mindset with critical thinking for real-time decisions
- Advance English and Spanish
Top Skills
What We Do
During a trip to Thailand, Pedro and Lidia, the founders of Holafly, experienced the frustration of not having an internet connection. Inspired by their own experiences, they came up with a simple but brilliant idea: why not allow travellers to buy data plans for any destination from their home country? Our passion for providing easy and convenient connectivity to travelers around the world drives everything we do. We love our work and we do it with pride. Stay connected wherever you go.
