Sales Representative 1
Department: Revenue Operations Division: Sales
At Daniel Defense, Only the Best Build the Best…
Daniel Defense engineers and manufactures the world’s finest weapon systems and accessories. Our mission of Honor God. Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.
As a Sales Representative 1, you will be responsible for the functions outlined below:
Essential Functions:
- Respond to customer inquiries via phone, email, and other communication methods.
- Provide technical assistance to customers for all Daniel Defense products.
- Process various types of sales orders as needed.
- Assist with administrative office tasks such as filing documents, preparing for events, and organizing work areas.
- Engage in technical discussions with customers and internal teams through phone, email, and contact forms.
- Receive inbound sales inquiries from commercial, military, and law enforcement customers, gather information and provide a handoff to the appropriate department.
- Participate in continuous improvement initiatives related to Safety, 6S, Quality, Delivery, and Productivity.
- Update and maintain account records within a Customer Resource Management (CRM) system.
- Maintain high standards of integrity, safety, and professionalism, and contribute to a positive team culture.
- Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.
- Participates in the company’s efforts to continuously improve in Safety, 6S, Quality, Delivery and Productivity.
- Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment
- Other responsibilities as deemed appropriate or necessary by management.
Knowledge, Skills and Abilities:
- 1-2 years of related sales experience, or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.
- High attention to detail and organizational skills with excellent recordkeeping.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities, solve problems, and meet deadlines independently.
- Competent with Microsoft Office Suite, especially Excel and Outlook; experience with CRM or ERP tools preferred.
- Demonstrated ability to recognize and work within our Company Values.
Physical Requirements:
- Must be able to lift and carry items weighing up to 50 pounds.
- Requires intermittent standing, walking, sitting and bending throughout the normal work day – extensively at trade shows, meetings, etc.
- Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
- Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.
Daniel Defense is an Equal Opportunity Employer, including disability and protected veteran status, and promotes a Drug-Free Workplace.
Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment – Daniel Defense is an at will employer.
Skills Required
- 1-2 years of related sales experience, or an equivalent combination of related experience, education, and training
- High attention to detail and strong organizational and recordkeeping skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities, solve problems, and meet deadlines independently
- Competence with Microsoft Office Suite, especially Excel and Outlook
- Experience with CRM or ERP tools
- Ability to recognize and work within company values
- Ability to lift and carry items weighing up to 50 pounds
- Ability to work in a manufacturing environment around machinery, noise, chemicals, lights, and lasers
- Ability to wear required personal protective equipment
What We Do
Daniel Defense is a family-owned and privately held firearms manufacturer located in Black Creek, Georgia. Founded in 2001 by Executive Chairman Marty Daniel, the company started from Marty’s vision to create custom rifle accessories for his personal rifle. An avid sportsman and supporter of the 2nd Amendment, Marty Daniel committed himself to producing a product that would be unmatched in quality and precision. Just 18 years later, Marty Daniel’s concept has evolved into one of the most recognizable brands in the firearms world, manufacturing the world’s finest AR-15 rifles, rail systems, and accessories for civilian, law enforcement, and military customers. Today with a combined 300,000 sq. feet of manufacturing space, Daniel Defense has maintained a commitment to quality and continuous improvement.
