The Role
Drives pharmaceutical territory sales by executing business plans, building healthcare professional relationships, conducting compliant multi-channel engagement, and achieving growth objectives. Uses market intelligence and customer insights to improve promotional effectiveness, reporting accuracy, forecasting, and resource allocation. Collaborates cross-functionally, monitors competitors, resolves operational issues, and communicates clinical and product benefits to support prescription generation while maintaining ethical and compliance standards.
Summary Generated by Built In
Job Description Summary
Incumbent is responsible for driving territory performance by executing robust business plans, building strong customer relationships, and delivering impactful, compliant engagement. The role focuses on achieving sales and growth objectives through effective multi-channel customer interactions, data-driven insights, and close collaboration with cross-functional teams.They play a critical role in translating strategy into in-field execution—leveraging market intelligence, optimizing resource utilization, and continuously enhancing promotional effectiveness to maximize customer impact and territory outcomes. The role requires strong ownership of reporting, responsiveness to operational issues, and a commitment to upholding Novartis’ ethical and compliance standards.
Job Description
Key Responsibilities:
- Drive territory business plans to exceed sales and growth objectives.
- Build and strengthen customer relationships to deliver impactful solutions.
- Lead multi-channel engagement to maximize coverage and influence.
- Ensure accurate reporting and resolve issues promptly.
- Collaborate with cross-functional teams to optimize resources and forecasts.
- Champion compliance and uphold Novartis’ ethical standards.
- Monitor market trends and competitor activities to inform strategy.
- Provide insights to enhance promotional effectiveness and territory performance.
Role Requirements:
- Science educational background is must, B.Sc., B. Pharma
- Management degree preferred
- Minimum 2+ years in pharmaceutical sales, preferably with a cardiology or other specialty sales background.
- Strong scientific acumen with the ability to translate clinical and product knowledge into value-based selling, effectively communicating differentiated patient and therapeutic benefits to healthcare professionals.
- Proven ability to drive prescription generation and achieve sales targets
- Additional requirement for Institutional TBE/Sr. TBE/ ASM – Understanding/Knowledge of CGHS, ARMY, Railways, ESIC and State Government accounts
- Strong knowledge of disease management and treatment protocols
- Ability to engage with healthcare professionals from the territory effectively
- Preferred experience with specialty as well as mass market product
- Excellent communication, negotiation and relationship-building skills
Skills Desired
Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional EthicsSkills Required
- Bachelor of Science or Bachelor of Pharmacy degree
- Management degree
- At least 2 years of pharmaceutical sales experience
- Cardiology or other specialty pharmaceutical sales experience
- Strong scientific acumen and ability to communicate clinical and product knowledge
- Ability to use value-based selling to communicate patient and therapeutic benefits
- Proven ability to generate prescriptions and achieve sales targets
- Knowledge of CGHS, Army, Railways, ESIC, and state government accounts for institutional roles
- Strong knowledge of disease management and treatment protocols
- Ability to engage effectively with healthcare professionals
- Experience with specialty and mass-market products
- Excellent communication, negotiation, and relationship-building skills
- Commercial excellence, conflict management, cross-functional coordination, customer insights, influencing, key account management, and professional ethics
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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The Company
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
