Sales Promotion Representative

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

About the Role

Join us as a Sales Promotion Representative, playing a crucial role in engaging with our esteemed automotive industry clientele. Your main focus will involve cultivating relationships with our business customers, informing them about ongoing promotions, and ensuring their contentment with our products/services through consistent communication and feedback collection. This position offers an exhilarating chance to leverage your communication, negotiation, and adaptability skills in a vibrant environment, all while delivering outstanding service and nurturing enduring client connections.

Key Details:

• Roles commence early September 2024

• Full Time- 38 hours per week

• Operation Hours: Monday to Friday - 8:30AM to 5:00PM. No weekends, evenings or public holidays. (rotating roster)

• 4 weeks off during the holiday season (December - January)

• Melbourne CBD location - on site only rol

• Australian Based Role

• You must have full work rights to work within Australia for at least 6 months- Working Holidays Visas welcome

Key Responsibilities:

• Cultivate enduring client relationships to maintain elevated satisfaction and retention rates.

• Utilize CRM platforms for overseeing customer interactions, sales pipeline, and associated tasks.

• Recognize and leverage opportunities for upselling or cross-selling based on client-specific business requirements.

• Partner with the team and clients to create tailored solutions meeting individual customer requirements

• Perform meticulous data entry aligned with exacting accuracy and Key Performance Indicators (KPIs)

About You:

You're a customer-focused professional, ideally with experience in the automotive industry, adept at promptly addressing customer needs and fostering robust relationships. You have the ability in identifying sales opportunities, surpassing targets, and delivering customized solutions through effective collaboration. Your meticulousness and results-driven mindset ensure efficient multitasking and structured task management, complemented by strong administrative skills. Your background in either, but not limited to sales, customer service, hospitality or contact centre industries, along with a commitment to workplace safety and compliance, aligns perfectly with our requirements.

​

Culture & Benefits:

• Fantastic working environment that celebrates diversity, ensuring you feel valued, supported and empowered every single day.

• Unlimited access to a trusted mental health and well-being platform, giving you peace of mind and helping you thrive.

• Opportunities for career progression, with a company that invests in your professional growth and development.

Join us in redefining the automotive customer's experience and making a difference in the industry. 

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive.

At Probe CX equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!