Sales Project Manager

Reposted 8 Days Ago
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Wixom, MI
In-Office
Junior
Appliances • Industrial • Manufacturing
The Role
The Sales Project Manager manages after-sales projects for industrial generators, acting as the main customer contact during ordering, delivery, installation, and startup, while ensuring customer satisfaction and timely communication with departments.
Summary Generated by Built In

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals.

Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

Our success is directly tied to our employees’ professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.

The Sales Project Manager is responsible for after-sales project management of industrial and commercial generator and special power equipment. Serve as the primary point of contact for the customer through the ordering, delivery, installation, and startup process.

What’s the job?

  • Review order packages. Clarify questions related to scope, bill of material, contacts, roles and responsibilities, and project schedule with Sales Engineer and/or Sales Support.
  • Serve as the customers primary point of contact through the ordering, delivery, installation, and start up process.
  • Communicate with other departments regarding timelines, delivery, and service to ensure execution of project schedule and customer satisfaction. Surface concerns, problems, delays, etc. to the Sales Engineer.
  • Proactively keep customer informed of the progress and status against key operational components. Respond to any customer questions in a timely manner.
  • Participate in project meetings. Be prepared to share updates and respond to questions.
  • Order ancillary parts outlined in order package.
  • Confirm customer provided payment before install is scheduled.
  • Develop and maintain a spreadsheet of all incoming units and parts to manage on-time delivery, service, and installation.
  • Complete project close-out documents and distribute customer satisfaction schedule.
  • This position reports to a specified Wolverine location and travels to customer locations within assigned geographic area.
  • Ability to meet physical demands and perform the essential job functions within the work environment identified in this job description.
  • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Minimum Qualifications

  • Must have a high school diploma or equivalent, college preferred
  • 2+ years of experience in repair, installation, maintenance and troubleshooting of generators, engines, or related equipment; experience with Generac, Cummins, Onan, Kohler, and/or Cat preferred

Compensation:

Wolverine Power Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short-term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Top Skills

Generators
Excel
Power Equipment
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The Company
HQ: Waukesha, Wisconsin
3,437 Employees
Year Founded: 1959

What We Do

Generac is a leading energy technology company committed to powering a smarter world. Our purpose is to lead the evolution to a more resilient, efficient, and sustainable world through our backup and prime power systems. As a company, we are committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid.

Founded in 1959, Generac introduced the first affordable backup generator and later created the category of automatic home standby generators.

Generac’s people contribute to the company’s growth and success by living our corporate values everyday - integrity, innovation, agility, teamwork, and excellence. We foster a culture that supports diversity, equity, inclusivity, and good corporate citizenship, globally. If you're interested in powering your future with Generac, visit www.generac.com/about-us/careers to find a position that fits your career goals and celebrated talents.

#PoweringPossibilities #ThePowerOfGenerac

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