Position Summary
Galaxy Value Innovation (GVI) is responsible for driving the Lifecycle of Samsung devices in the areas of Trade-in, Refurb & Certified Renewed (CRN).As GVI Programme Lead, you will be driving the revenue through a blend of partner management, sales analytics and operations. This role includes owning the market understanding that shapes our strategy.
This scope includes, but not limited to:
• Partner Management & Sales
• Market Intelligence & Analytics
• Playbook & Policy Development
Role and Responsibilities
Reporting to the Head of GVI, this role sits at the intersection of commercial, analytics, and sales execution.
This role holds full commercial ownership of a significant secondary market spanning the UK and Europe. You'll be responsible for protecting and growing that value — standardising the remarketing model across the region and building new revenue-generating frameworks, including Certified Renewed and refurbished channel sales strategies.
This is a commercially-driven role built on strong analytics. The models and insights you produce won't sit on a shelf — they'll directly shape pricing, channel mix, and partner economics.
Your key responsibilities
This position requires strong collaboration across functions and subsidiaries; stakeholder management is critical to converting analysis into realised revenue.
Revenue & Channel Growth: Own the secondary-market revenue line (Virtual) across the region. Identify and build new routes to
Subsidiaries coordination and management: Actively collaborate with the operation of GVI with the Leads/ Heads of GVI in subsidiaries. Aligning local markets’ operations and sales roadmap with Suwon Office (HQ) strategic direction
Partner Operations: Run processes with buyers and manage service-provider performance to maximise recovery rates, ensuring the partner network delivers consistently to commercial KPIs and quality standards.
Market Insight to Commercial Action: Develop and maintain an accurate view of European secondary markets - residual value performance, competitive benchmarks, channel dynamics, and partner economics - and convert that view into pricing, channel, and partner decision.
Programme Deployment: Work with subsidiaries and cross-functional teams to plan and roll out revenue-generating GVI initiatives, including the Samsung Certified programme, new trade-in mechanics, and European recommerce activity, tracking the commercial return of each.
Stakeholder Engagement: Engage subsidiary teams, central functions, and external partners to drive alignment behind the commercial agenda and accelerate delivery of GVI revenue priorities.
Performance Tracking: Define and monitor the metrics that show whether programmes are generating value, and use those insights to reallocate effort toward the highest-return activity.
Planning: Contribute to the GVI planning cycle, ensuring the analytical inputs, and programme milestones are in place to support European delivery
Skills and Qualifications
To be successful, you will possess the following skills and attributes:
Commercial & Analytical Capability: Comfortable working with large, imperfect datasets across markets, building structured models, and turning them into defensible commercial conclusions that drive revenue and margin. Evidence of this kind of value-generating work in prior roles is essential
Independent Delivery: Able to take a brief and produce finished, executive-ready, commercially-grounded work without close supervision
Communication Across Levels: Confident communicating with working-level subsidiary teams through to president audiences
International Experience: Track record of working in multi-cultural, cross-border environments with sensitivity to different working styles
Cross-Functional Delivery: Experience operating in virtual, cross-functional teams spanning sales, marketing, finance, and operations
Driving Change Through Influence: Able to deliver complex, multi-stakeholder projects and move revenue initiatives forward without direct authority
Communication and Presentation: Strong written and verbal communication, with the ability to present complex commercial topics clearly to senior audiences
Fast Learner: Quick to get up to speed on unfamiliar topics and confident operating in
Benefits of working at Samsung include:
Hybrid working – 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance
Pension contribution
Three volunteering days each year
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
Partner Colleague Information:
Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Skills Required
- Commercial and analytical capability working with large imperfect datasets and building models that drive revenue and margin
- Ability to independently deliver executive-ready, commercially-grounded work without close supervision
- Confident communication across levels from subsidiary teams to senior executives
- International experience working in multi-cultural, cross-border environments
- Experience operating in virtual, cross-functional teams spanning sales, marketing, finance, and operations
- Proven ability to drive change through influence across multiple stakeholders without direct authority
- Strong written and verbal communication and presentation skills for senior audiences
- Fast learning ability to quickly get up to speed on unfamiliar topics
Samsung Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.
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Parental & Family Support — Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
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Leave & Time Off Breadth — Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
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Retirement Support — Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.
Samsung Electronics Insights
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
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