Sales & Product Planning Coordinator

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in West Chester, PA, USA
In-Office or Remote
Junior
Digital Media • eCommerce • Retail
The Role
Support setup and execution of companywide promotions, adjust and verify pricing, manage Q-card financing and vendor forms, monitor inventory and systems, investigate and resolve discrepancies, and collaborate with planning, merchandising, and broadcasting to ensure accurate promotions across channels.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

  • The Sales & Product Planning Coordinator supports QVC, and will multi-task and prioritize effectively while independently executing various responsibilities to set up companywide promotions for our customers including, but not limited to, Flash Easy Pay, All day Easy Pay, Free Shipping & Handling events, and Show Audits.

Where You'll Work

  • This role is remote; job seekers must reside in one of the following states to be considered: PA, NJ, or DE. This role may require you to be on site at our West Chester, PA HQ office as needed.

What You'll Do

  • Authority to modify pricing to ensure accuracy for TSV, BIGs, pre-sells/emails, Sale Price reverts, on-air issues.
  • Accountable for precise entry, verification, and execution of companywide promotions for entire inventory
  • Manage the set-up and removal of items for Q card Special Financing.
  • Set-up the Vendor Funded forms for vendors to access on Vendor Portal.
  • Responsible for researching to resolve or escalating inaccuracies
  • Collaborate with Planning, Merchandising, and Broadcasting on discrepancies
  • Ensure requested actions are completed in a timely manner
  • Enforce departmental policies and procedures.
  • Comprehend the execution for all channels (Live, rebroadcasts, ), as well as e-commerce promotions.
  • Identify crucial information to communicate and to whom, when changes or unusual situations occur
  • Included in execution is managing inventory (OOS indicator), altering Change Forms (fixing to avoid confusion), and monitoring systems to reflect critical information (double checking shows when issues have occurred to proactively correct future shows).
  • Investigate issues/questions pertaining to systems and system data and resolve or redirect to appropriate team.

What You'll Bring

  • Minimum of 2 years of experience preferably in area working with the Live Show or related work.
  • Bachelor's or University Degree, or equivalent work experience
  • Good interpersonal and customer service skills with the ability to interact with various levels of management
  • Ability to identify/resolve business opportunities and make decisions to achieve desired results
  • Ability to analyze data/situations and draw relevant conclusions for a positive outcome then alert teams as needed
  • Strong working knowledge of Microsoft Applications and ability to access information using automated systems (e.g., Excel, Access, ShowScript/Broadcast PAL, Change Forms, & Pricing system preferred)
  • Strong problem solving skills with ability to apply across varying situations

#LI-KB1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • Minimum of 2 years of relevant experience, preferably with live show or related work
  • Bachelor's or University Degree or equivalent work experience
  • Reside in PA, NJ, or DE (remote role requires candidate in these states)
  • Strong working knowledge of Microsoft Applications (e.g., Excel) and ability to access information using automated systems
  • Experience with Microsoft Access
  • Familiarity with ShowScript and Broadcast PAL
  • Familiarity with Change Forms and Pricing systems
  • Strong problem-solving skills and ability to analyze data/situations and draw conclusions
  • Good interpersonal and customer service skills; ability to interact with various management levels

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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