Sales Process Transformation Manager

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

Just Eat Takeaway (JET) is seeking an experienced and strategic lead to drive the global transformation of our sales processes across all channels and markets. This high-impact role is central to enabling scalable, data-driven, and technology-powered growth across our diverse sales ecosystem, including Enterprise, SMB, and Self-Service.

As a Senior Sales Process Manager, you will partner with senior commercial, product, and technology stakeholders to redesign core ways of working, align systems and teams around common performance goals, and drive continuous improvements that enhance speed, efficiency, and effectiveness across the entire revenue engine.A critical component of this role is leading the strategic blueprint and foundational infrastructure development for global, scalable AI-driven sales capabilities.

• Drive Global Sales Process Strategy: Lead the design, implementation, and governance of end-to-end sales processes that span geographies, segments, and business models.
• Drive Commercial Impact: Identify process bottlenecks, productivity blockers, and inefficiencies—implement solutions that accelerate pipeline velocity, shorten sales cycles, and reduce cost-to-serve.
• Maximize Technology Leverage: Partner with product and tech teams to optimize the use of Salesforce, with a strong focus on automation and application of Agentforce.. 
• Executive Stakeholder Collaboration: Influence and align with sales leadership, product managers, and tech executives to ensure process changes are business-aligned and market-ready.
• Champion Innovation: Introduce best-in-class ways of working, benchmarking against top-performing commercial organizations, and drive a culture of continuous improvement within a global sales force.

• Significant proven experience in process management and optimization, particularly within sales environments across multiple channels;
• Proven success in leading enterprise-wide process redesigns with measurable business outcomes.
• Deep understanding of sales operations technologies (especially Salesforce/Agentforce ecosystem); experience in scaling and integrating tools across markets.
• Strong analytical and change management skills; ability to synthesize complex systems and data into clear, actionable strategies.
• Excellent executive presence and communication skills; adept at engaging and influencing senior stakeholders and cross-functional partners.
• Experience working across global teams and adapting strategies to regional needs while maintaining process consistency at scale.

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

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