Sales Process & Operations Analyst

About Us

Macrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors.  

Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of our industry. With the backing of Francisco Partners, a prominent global tech investment firm, we operate as a truly international company. Our headquarters are in Malmö, Sweden, and we have key offices in Gothenburg, London, Poland, Lisbon, Hong Kong, and New York.

Job Overview

We are seeking a Sales Process & Operations Analyst to strengthen our go-to-market engine through operational rigor, actionable insights, and process leadership. Reporting to the Head of Sales Operations, you will partner closely with Sales, Marketing, Finance, Customer Success, and Enablement to drive alignment and support efficient execution across the sales motion.

In this role, you will serve as the primary operational support partner for our sales team—ensuring account executives, managers, and leadership have the tools, processes, and data needed to maximize productivity and achieve growth targets. You will play a critical role in reducing friction, maintaining process excellence, and enabling our sellers to spend more time selling.

Job Responsibilities

Sales Process Ownership & Optimization

• Own and optimize the end-to-end sales process to ensure clarity, consistency, and scalability.
• Surface bottlenecks and recommend improvements that increase sales velocity and win rates.
• Serve as the primary point of contact for all sales process-related queries.

Systems & Data Management

• Drive Salesforce excellence through data governance, workflow optimization, and maintaining system hygiene.
• Ensure sales data accuracy to support forecasting, pipeline health, and executive reporting.
• Manage and support sales tools (e.g., Gong or similar) and partner with RevOps on tool integrations.

Operational Execution

• Support day-to-day sales operations including lead routing, territory assignments, and pipeline QA.
• Provide proactive, hands-on support to sellers to help maintain deal momentum and reduce operational noise.
• Work cross-functionally with Marketing, Finance, Customer Success, and Enablement to ensure alignment across the sales motion.

Reporting & Insights

• Assist with the building of dashboards, reports, and performance metrics for sales reps, managers, and executives.
• Provide insights and recommendations that improve sales performance and inform strategic decision-making.

Enablement Partnership

• Partner with Sales Enablement to feed relevant information that enables the updates of onboarding materials, process guides, and training content.

Required Qualifications and experience:

• 3–5 years of experience in Sales Operations or Revenue Operations, preferably in SaaS or B2B tech.
• Strong proficiency with Salesforce (admin-level skills preferred).
• Experience supporting a quota-carrying sales team.
• Ability to identify operational gaps and implement scalable process improvements.
• Strong analytical skills with expertise in Excel.
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Strong interpersonal and cross-functional collaboration skills.
• Bachelor’s degree required; experience in a Private Equity–backed environment is a plus.
• Highly analytical with strong Excel skills.
• Organized, process-driven, and able to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills and ability to work cross-functionally with Operations, Enablement, Marketing, Customer Success and Finance.

• Bachelor’s degree and Private Equity experience preferred

What do we offer

• Company 401(k) scheme, with a strong employer contribution 
• Private medical insurance, Aetna PPO plan  
• Life Insurance   
• 20 days holiday per annum 
• 2 Macrobond days to use for volunteering  
• Various physical / mental health and lifestyle benefits  

Our commitment to Diversity

At Macrobond, diversity, equity, and inclusion are fundamental to our culture and success. We are committed to fostering an environment where all individuals are respected, valued, and empowered to contribute their unique perspectives.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

By joining our team, you become part of an organization that believes diversity drives innovation and strengthens our collective performance. Apply today and be part of our ongoing journey of growth and inclusion.

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Apply today and become part of our exciting journey!