JOB DESCRIPTION: SALESPERSON
Location: Specialized Bicycles (South Africa) Tygerberg Retail Store
Employment Type: Full-Time
Reports To: Store Manager
Job Overview
A motivated and customer-focused individual to join our dynamic team in the bicycle retail industry. You have a passion for cycling, strong interpersonal skills, and a drive to deliver excellent customer service. You will be responsible for assisting customers, driving sales, and ensuring a positive in-store experience. You’ll need to live and breathe our core values – “The Rider is the Boss’’.
Key Responsibilities
Sales & Customer Service
- Greet and assist customers with product selection based on their needs and preferences
- Provide expert advice on bicycles, accessories, and cycling gear
- Process sales transactions accurately using the POS system
- Build strong customer relationships and encourage repeat business
Product Knowledge & Demonstration
- Stay up to date with the latest bicycle models, components, and trends
- Demonstrate product features and benefits to customers
- Assist with test rides and basic bike setup
Merchandising & Store Presentation
- Ensure products are well-displayed, clean, and correctly priced
- Assist with restocking shelves and maintaining visual merchandising standards
Inventory Support
- Help with receiving and unpacking stock
- Monitor stock levels and report low inventory to management
Administrative Support
- Assist with customer orders, quotes, and follow-ups
- Maintain accurate sales records and customer information
Requirements
- Previous retail or sales experience preferred (cycling industry a plus)
- Excellent communication and interpersonal skills
- Enthusiastic, proactive, and customer-oriented
- Basic computer skills (POS systems, email, etc.)
- Interest in cycling and willingness to learn technical product details
What We Offer
- A supportive and energetic team environment
- Training and development in bicycle products and sales techniques
- Staff discounts on bikes and accessories
- Opportunities for growth within the company
Top Skills
What We Do
Founded on the principle of performance and fueled by innovation, our focus on the rider and their needs is our constant. From seasoned pros and weekend warriors, to kids and commuters—if you ride, we’re for you. The passion we have for sharing our love of bikes with the world can be seen in those who choose to work here. Headquartered in Morgan Hill, CA, the passionate and creative teammates at Specialized have designed and manufactured the world's most innovative bikes and gear since 1974.
Are you ready to join our team and help pedal the planet forward?
