Sales Order Management Specialist

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Remote:

Job Description:

The opportunity:

Execution of customer purchase orders and ensure that all order related activities are performed in accordance with Hitachi-Powergrids policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets as well as schedule commitments.

Order Management for SA

• Review/acknowledge the order file from Sales team.
• Coordinate with SCM in Saudi to issue the internal PO to the respective PGHV factory.
• Coordinate with factory for order acknowledgement and resolve technical & commercial quries.
• Follow up with the customer on 2617 responsibilities such as: advance invoice, Proforma invoice for the LC, tax invoice or any commercial documents …etc.).
• Cash collection.
• Coordinate between customer and factory project manager and make sure the delivery is as planned and agreed.

• Coordinate with local SCM and logistics teams regarding shipment (in case of DDP delivery) and ensure the materials are delivered with signed delivery note.
• Project closeout and archiving

Principles:

·       Adhere to the Order management processes in the organization.

·       Ensure implementation and compliance of OHS group guidelines.

·       Ensure Hitachi Energy integrity guidelines are followed in the team.

·       Ensure IS security policy followed in the team.

·       Acts as role model for the team.

Challenges

·       Close collaboration and regular connect with all the relevant stakeholders and functions.

·       Managing expectation of customers and internal stakeholders across diverse geographies & cultures 

·       Communication with various disciplines. Making sure, everyone has understood and is truly commited to their contributing task.

·  Anticipate what potentially can go wrong or delay and proactively rise the concerns

Your Background:

·       Excellent skills in Speaking, Reading and writing English language

·       Graduate in Electrical Engineering with minimum 4 - 10 years relevant experience in Order Management.

·       Preference will be given to those who have expereience in handling High Voltage Substation components.

·       Should be familiar in working with SAP.

·       Should possess strong leadership skills & negotiation skills to convince customers & stakeholders

·       Ability to work under pressure to manage customer expectations.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.