Sales Ops Specialist

Posted 16 Days Ago
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's-Gravenhage, NLD
Hybrid
Mid level
Hardware • Robotics • Defense • Manufacturing
The Role
The Sales Ops Specialist ensures data integrity, streamlines processes, manages CRM, supports teams with account management, and creates analytical reports.
Summary Generated by Built In

Are you a master of data integrity who loves turning raw pipeline metrics into actionable strategies? Do you thrive on streamlining processes, optimizing CRMs, and enabling commercial teams to hit their targets seamlessly?

As our Sales Ops Specialist, you will play a pivotal role in ensuring our Sales, Project Management, Operations, Marketing, and Finance teams have the ultimate toolkit and data insights to succeed. This role reports directly to the Head of Pre Sales and requires no travel, allowing you to focus on continuous improvement, cross-departmental collaboration, and driving high-quality operational results.

Responsibilities
  • Pipeline & Forecasting: Track the sales pipeline, and prepare and update sales forecast overviews.

  • Analytics & Reporting: Create and implement analytics reports and dashboards for the Sales team that focus on improving efficiency, effectiveness, and productivity.

  • Account & Order Support: Provide account management support for the Sales, Services & Project Management, Marketing, and Finance teams, while assisting the Sales team with order administration, planning, and other operational tasks.

  • CRM Management: Manage the CRM and other sales tools to ensure complete data integrity.

  • Database Maintenance: Organize and maintain a database of wins/losses, contracts, and agreements (such as NDAs, distribution agreements, and others).

  • Continuous Improvement: Focus on streamlining processes, troubleshooting workflow issues, and providing implementation support across the company.

  • Key Relations: Coordinate closely with internal teams—including Sales, Operations (Production, Supply Chain, Planning), Marketing, Finance, and Service & Support—as well as external sales-related system and tool suppliers.

Requirements
  • Education & Experience: BA/HBO degree in Business Administration, Finance, or a related field, combined with over 3 years of progressive experience in Sales Operations processes (ideally in an international/multi-cultural environment).

  • Technical Skills: Robust, mandatory knowledge of CRM software and databases.

  • Analytical Mindset: Strong analytical thinking, deep attention to detail, and a proven ability to prioritize multiple projects simultaneously.

  • Soft Skills & Drive: Structured, reliable, proactive, and driven to produce high-quality results.

  • Team & Independent Work: A natural team player who is equally comfortable working independently, staying assertive, and never being afraid to roll up your sleeves.

  • Communication & Culture: Fluency in English with the ability to communicate exceptionally well across different cultures and backgrounds.

N.B. All applicants, we realize that this is quite the list and people come with various levels of experience. Don't be afraid to apply even if you feel you don't meet every desired skill. Our mission is a journey and there's plenty to learn on the way! But of course, you should identify with our core values: We trust, We own it & We aim high.

Also please be aware that we will request a Certificate of Conduct (VOG) and conduct a background check according to our screening policy. We appreciate your understanding and cooperation in this matter.

What's in for you
  • Working for a Great Place to Work® certified company;

  • Comprehensive pension plan;

  • Commuting allowance;

  • 30 days of paid holiday leave (with the possibility to buy 3 additional days);

  • Opportunities to develop your skills even further through training and certifications;

  • High quality laptop/desktop, monitor, noise canceling headphones, and any other equipment necessary for your role;

  • An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks!

Robin is a technology leader in tracking and classification of small objects. Our mission is to increase the safety of people and wildlife by preventing bird strikes in aviation, reducing the environmental impact of wind farms, and protecting humans and critical infrastructure against drones. We achieve this by combining purpose-built radars with unique software algorithms. This powerful combination allows us to provide actionable information that empowers users to prevent serious incidents.

We’re growing. Fast. In fact, we are one of the top 10 fastest‑growing companies in the Netherlands. But despite this growth, we stay true to our core values of trust, ownership and aiming high. At Robin, you don’t join just a team. You join a collective of bright minds driven by the belief that ‘doing things better’ is a continuous challenge.

Want to work on next-level radar tech, solve real problems, and never have to pretend your job has meaning?

You’ll fit right in, we’re saving you a seat.

Skills Required

  • BA/HBO degree in Business Administration, Finance, or a related field
  • Over 3 years of progressive experience in Sales Operations
  • Robust knowledge of CRM software and databases
  • Strong analytical skills and attention to detail
  • Fluency in English with strong communication skills
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The Company
150 Employees
Year Founded: 2010

What We Do

Robin Radar Systems is a technology leader specializing in the detection, classification, and tracking of small objects like birds, bats, and drones using radar systems. They provide solutions for defense, security, aviation, and environmental applications.

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