Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.
Overview
The Sales Operations Sr. Analyst plays a key role in optimizing sales processes, providing deeper analytics, and supporting strategic initiatives to improve sales effectiveness.
Key Responsibilities
- Coordinate with Frontline businesses and Data Analytics team on the development and maintenance of sales dashboards, KPI reporting, and performance tracking tools to monitor business results and identify opportunities for improvement.
- Analyze sales data and performance metrics to deliver actionable insights, support forecasting, and inform strategic decision-making.
- Support the implementation, administration, and optimization of CRM platforms and sales technologies to improve productivity and data integrity.
- Support the design, documentation, and continuous improvement of sales processes, workflows, and operational practices to enhance efficiency and effectiveness.
- Partner with Sales, Marketing, Operations, and other cross-functional teams to drive alignment, facilitate communication, and ensure seamless execution of business initiatives.
- Provide training, guidance, and enablement resources to help sales teams effectively leverage systems, tools, and best practices.
- Develop and maintain sales collateral, presentations, training materials, and other resources that support sales readiness and customer engagement.
- Coordinate and support sales programs, campaigns, and initiatives that align with business objectives and sales strategies.
- Identify process improvement opportunities through data analysis, stakeholder feedback, and industry best practices; assist with implementing solutions and measuring results.
- Provide operational and administrative support, including meeting coordination, documentation management, and project tracking to ensure smooth execution of Sales Operations activities.
Qualifications
- Bachelor’s degree in Business, Finance, MIS or a related field.
- 3-5 years of experience in sales operations or a related role within the financial services industry, preferably banking, with exposure to both B2B and B2C environments.
- Proficiency in data analysis and reporting tools; experience with Power BI and CRM systems (Salesforce) is a plus.
- Ability to work independently and influence decision-making through data-driven insights.
- Strong attention to detail and the ability to handle and analyze complex data sets.
- Excellent organizational skills with the ability to manage multiple tasks and priorities.
- Strong interpersonal and communication skills to collaborate effectively across teams.
- Analytical mindset with the ability to draw insights from data and recommend improvements.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
- Eagerness to learn, adapt, and contribute to a collaborative team environment.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
Skills Required
- Bachelor's degree in Business, Finance, MIS or related field
- 3-5 years experience in sales operations or related role within financial services
- Proficiency in data analysis and reporting tools
- Experience with Power BI
- Experience with CRM systems (Salesforce)
- Ability to work independently and influence decision-making through data-driven insights
- Strong attention to detail and ability to analyze complex data sets
- Excellent organizational skills and ability to manage multiple tasks and priorities
- Strong interpersonal and communication skills to collaborate across teams
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)
- Eagerness to learn, adapt, and contribute to a collaborative team environment
Texas Capital Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Texas Capital Bank and has not been reviewed or approved by Texas Capital Bank.
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Retirement Support — A company 401(k) with matching contributions is repeatedly characterized as good, reinforcing the value of the retirement program. Employer match and related financial supports are highlighted as competitive components of the package.
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Leave & Time Off Breadth — PTO and paid holidays are characterized as solid to generous, with accruals that can increase with tenure or vary by level. Time off is frequently cited as a strong element of the overall package.
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Wellbeing & Lifestyle Benefits — Wellness programs, educational assistance, and paid parking expand support beyond core insurance, adding convenience and development value. Ancillary perks complement the standard medical, dental, and vision coverage.
Texas Capital Bank Insights
What We Do
Our expert bankers are committed to helping your business build and grow. Equipped with experience-based insights and a proven record of implementing custom solutions for clients, we can help you with a suite of business lending, investing and financial management services that see you through every step of the way. Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue. Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers Texas Capital Bank is a wholly owned subsidiary of Texas Capital Bancshares, Inc. (NASDAQ®: TCBI). For more information, please visit www.texascapitalbank.com. Member FDIC. NASDAQ®: TCBI. Equal Housing Lender. Texas Capital Bank and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. Please view our EEO Policy to learn more: https://www.texascapitalbank.com/equal-employment-opportunity-policy
