The Role
Manage and optimize sales processes for premium residential projects by administering the CRM, ensuring data integrity, supporting sales transactions and documentation, maintaining inventory of units, and producing performance reports and analytics to improve sales efficiency.
Summary Generated by Built In
Location: Abu Dhabi, UAE
About the Role:
We are looking for a detail-oriented and proactive Sales Operations
Specialist to manage and optimize the sales processes for our premium
residential projects. The role involves overseeing the CRM system, ensuring
data accuracy, supporting the sales team with operational tasks, and providing
management with clear insights through reporting and analytics.
Key Responsibilities:
- CRM
Management:
- Maintain
and update the real estate CRM system, including leads, opportunities,
listings, clients, and brokers.
- Ensure
accuracy, consistency, and integrity of all client and property data.
- Customize
workflows, dashboards, and reports based on management requirements.
- Integrate
CRM with marketing tools, property portals, and communication platforms.
- Sales
Support & Operations:
- Support
day-to-day sales operations, including preparation of documentation,
proposals, and agreements.
- Coordinate
with sales agents, brokers, and clients to ensure smooth transactions and
timely follow-ups.
- Maintain
and regularly update the inventory of available units, ensuring accurate
distribution to the sales team and brokers.
- Performance
Tracking & Reporting:
- Monitor
and track sales targets, performance metrics, and pipeline status.
- Generate
periodic reports and analytics to provide actionable insights to senior
management.
- Identify
operational gaps and propose process improvements to enhance sales
efficiency.
Requirements
Qualifications & Requirements:
- Bachelor’s
degree in Business Administration, Marketing, or a related field.
- 3+
years of experience in a sales operations, CRM management, or similar role
within the real estate sector.
- Strong
proficiency in CRM systems (Salesforce, HubSpot, or real estate-specific
CRMs).
- Excellent
data management and reporting skills.
- Strong
organizational, communication, and coordination abilities.
- High
attention to detail and ability to thrive in a fast-paced environment.
- Proficiency
in English; Arabic is an advantage.
Benefits
Why Join Us:
- Be
part of a leading developer delivering luxury projects in Abu Dhabi.
- Opportunity
to work on high-value projects with strong career growth potential.
- Competitive
salary and benefits package.
Skills Required
- Bachelor's degree in Business Administration, Marketing, or related field
- 3+ years experience in sales operations, CRM management, or similar role within real estate
- Strong proficiency in CRM systems (Salesforce, HubSpot, or real estate-specific CRMs)
- Excellent data management and reporting skills
- Strong organizational, communication, and coordination abilities
- High attention to detail and ability to thrive in a fast-paced environment
- Proficiency in English
- Arabic language skills
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The Company
What We Do
Ladwig Consulting is a team of HR professionals based in Dubai, specializing in recruitment and HR consulting across the UAE, KSA, and other GCC countries. They provide professional recruitment services, executive search, and human capital solutions, focusing on creating effective HR structures and strategies to drive company growth. The firm has significant expertise in the real estate and development industries.
