Sales Operations

Posted 2 Hours Ago
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São Paulo, BRA
In-Office
Mid level
Fintech • Information Technology • Logistics
The Role
Manage and optimize global sales processes, CRM administration, reporting and dashboards, pricing strategy support, territory/quota definition, forecasting, and cross-functional alignment. Provide training, market/competitive analysis, and help develop sales collateral to improve sales efficiency and revenue outcomes.
Summary Generated by Built In

Function

Sales OperationsOur Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

Hitachi, Ltd. is seeking a Sales Operations professional to optimize sales processes, improve efficiency, and support our global sales teams to achieve revenue targets. This role involves a blend of analytical, technical, and communication skills to drive sales effectiveness and strategic decision-making.

The Role

Key Responsibilities

  • Develop, implement, and maintain sales processes, policies, and procedures to enhance operational efficiency and effectiveness.

  • Local Pricing Strategy with Sales management

  • Manage and administer sales CRM systems (e.g., Salesforce) including data integrity, user support, reporting, and dashboard creation.

  • Generate and analyze sales performance reports, forecasts, and key metrics to identify trends, opportunities, and areas for improvement.

  • Collaborate with sales leadership to define sales territories, quotas, and incentive programs.

  • Support sales teams with training on tools, processes, and best practices.

  • Conduct market research and competitive analysis to inform sales strategies.

  • Assist in the development of sales collateral, presentations, and proposals.

  • Act as a liaison between sales and other departments (e.g., Marketing, Finance, IT) to ensure seamless operations and strategic alignment.

  • Participate in strategic planning and initiatives to support global sales objectives.

What You’ll Bring

  • Bachelor's degree in Business Administration, Marketing, Finance, or a related field.

  • 3+ years of experience in Sales Operations, Sales Enablement, or a similar analytical role, preferably within a global technology company.

  • Proficiency in CRM platforms, particularly Salesforce Sales Cloud, including report and dashboard creation.

  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across various teams and levels of the organization.

  • Advanced Excel skills (pivot tables, VLOOKUP, complex formulas) required.Experience with sales forecasting, territory planning, and commission plan administration.

  • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

  • Project management experience is a plus.

#LI-FC2

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Skills Required

  • Bachelor's degree in Business Administration, Marketing, Finance, or related field
  • 3+ years of experience in Sales Operations, Sales Enablement, or a similar analytical role
  • Proficiency in Salesforce (Sales Cloud) and CRM administration including report and dashboard creation and data integrity
  • Advanced Microsoft Excel skills (pivot tables, VLOOKUP, complex formulas)
  • Experience with sales forecasting, territory planning, and commission plan administration
  • Strong analytical skills with ability to interpret complex data and translate into actionable insights
  • Excellent communication and interpersonal skills; ability to collaborate across teams and levels
  • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment
  • Project management experience
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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