Your Role
As emnify’s Sales Operations Support Specialist, you will work following European working hours to support our global teams efficiently. In this role, you will ensure the smooth operation of our sales and revenue processes by managing Salesforce support requests, configuring customer information, and collaborating with various departments. This position offers a unique opportunity to work across time zones and contribute to a fast-paced, international environment. Please note that this role requires regular in-office presence in Manila, so candidates should be based locally.
Your Impact
- Manage Salesforce support requests, including user setups, data updates, and basic troubleshooting.
- Configure and maintain accurate customer information in our internal portal.
- Support CRM users by ensuring data accuracy and handling daily operational tasks.
- Collaborate with teams across Sales, Marketing, Customer Success, and Finance to support their operational needs.
- Assist in developing and improving operational processes to reduce manual tasks and ensure efficiency.
Your Skills
- Strong attention to detail, ensuring accuracy in customer setups and data management.
- Excellent English communication skills to effectively collaborate with global teams.
- Familiarity with Salesforce or a willingness to learn; prior experience is a plus.
- Basic Excel skills (e.g., working with formulas like VLOOKUP).
- A problem-solving mindset, with the ability to identify and address process inefficiencies.
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What We Do
emnify is the leading cloud building block for cellular communications in the IoT stack, connecting millions of IoT devices globally – from electric vehicles to energy meters, alarm systems to GPS trackers, thermometers to health wearables. The emnify API and SIM technology connect and secure any kind of IoT deployment to its application back-end. emnify’s cloud-native integrations and no-code workflows ensure seamless lifecycle scalability for deployments of all sizes – from local start-up to global enterprise. The emnify IoT SuperNetwork is the largest globally distributed mobile cloud core network of its kind, supporting local network access (2G – 5G, LTE-M, NB-IoT) in over 180 countries from more than 25 cloud regions – and counting. emnify’s solution is built on partnerships with the leading hyperscaler cloud service providers, system integrators and hundreds of radio network operators worldwide. Founded in 2014, emnify was the first to transform cellular IoT connectivity into an easy-to-consume cloud resource – trusted today by thousands of the world’s most innovative companies. To learn more about emnify, please visit www.emnify.com
