Sales Operations Support Executive

Are you ready to elevate your career in sales operations?

Would you thrive in a dynamic environment supporting our innovative sales strategies?

About Team:

 LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

Sales Operations Support executives play a critical role within our sales organization. They are vital to Sales teams and have a material impact on their efficiency and success.

 About Role:

The Sales Operations Support Executive acts as the bridge between sales and the rest of the organization, ensuring smooth transactions and providing an excellent customer experience both internally and externally. This role focuses on maximizing revenue opportunities and optimizing selling time. The team's responsibilities range from general tasks to those requiring strategic and analytical expertise.

Responsibilities:

Project Management & Process Improvement

• Enhance and simplify sales processes for better efficiency.
• Collaborate with cross-functional teams (Finance, Marketing, Sales) to improve workflows and reporting.
• Ensure accurate customer data in partnership with CRM and Data teams.
• Train users on CRM tools and promote best practices.
• Provide day-to-day operational support to Sales and Finance teams.

Data Analysis & Reporting

• Use data to identify trends and support revenue forecasting.
• Maintain visibility into the sales pipeline and performance metrics.
• Create and share regular reports to support decision-making.
• Ensure data accuracy and integrity across systems.

Sales Support & Problem Solving

• Support sales teams with opportunity management and documentation.
• Assist with complex deals and ensure correct deal structures.
• Collaborate with Customer Success and Account Management to reduce customer risk.
• Offer strategic insights to sales leadership.

Leadership & Collaboration

• Build strong relationships with sales leaders and team members.
• Lead readiness efforts for new tools and processes.
• Contribute to strategic projects that improve business efficiency.
• Document and share process improvements clearly and accessibly.

Core Competencies:

• Team Success: Actively participate to achieve goals.
• Collaboration: Work effectively with others.
• Initiating Action: Be proactive in achieving objectives.
• Service Reputation: Implement effective service practices.
• Adaptability: Adjusts to changes in a work environment.
• Self-Insight: Improve impact through self-awareness.

Requirements:

• Strong organizational and project coordination skills
• Practical problem-solving and sound judgment
• Experience with data analysis and reporting tools (e.g., Excel, Power BI)
• Ability to manage multiple tasks and meet deadlines
• Clear communication and collaboration skills
• Customer-focused mindset; experience in client-facing roles a plus
• Comfortable in fast-paced, dynamic environments
• Sales support experience is a bonus, not a requirement

Why Join Us?

Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Annual Profit Share Bonus
• Comprehensive Pension Plan
• Generous vacation entitlement and option for sabbatical leave
• Maternity, Paternity, Adoption and Family Care Leave
• Flexible working hours
• Internal communities and networks
• Various employee discounts
• Recruitment introduction reward
• Employee Assistance Program (global)

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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