Sales Operations Strategy Analyst

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Summary:
The Sales Operations Strategy Analyst will join a team responsible for representing Sales Operations within projects & initiatives of varying complexity. In the role, you will be working with partners from aa variety of teams and completing Sales Ops project deliverables. The Analyst will work in a team environment, be self-motivated and meticulous with strong communication and organizational skills.
Responsibilities & Required Skills:

• Maintain solid understanding of Sales Operations policies and processes
• Identify & build strong relationships with essential team members
• Provide assistance in preparing & communicating regular read-outs to team members & leadership
• Collaborate and contribute to training & enablement content for Sales Operations related to project releases and impacts.
• Draft communications & content for the Global Sales Operations team related to project releases and impacts.
• Working knowledge of SOX controls and escalation of SOX impacting release items
• Regularly communicate and raise concerns to manager & team
• Proactively move solutions forward by identifying steps needed to resolve an issue and bring in appropriate resources to address and resolve issues
• Maintain up to date and detailed project documentation, maintaining appropriate organization
• Strong communication skills with internal and external stakeholders
• Ability to balance multiple projects under tight timelines
• Proven critical thinking and problem solving skills
• Review requirements and provide recommendations and state concerns.
• Regularly raise questions, voice concerns & advocate in an assertive manner amongst large groups of stakeholders
• Ability to take large amounts of information and identify, scope, distill & communicate on issues found
• Strong teammate

This role is hybrid and goes into the office 3 days per week.

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