The Role
The Sales Operations Specialist manages the sales pipeline, forecasts sales, implements KPIs, analyzes sales data, and supports sales representatives' onboarding and training.
Summary Generated by Built In
Join D-Fend Solutions — where technology meets purpose.
As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.
If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board.
Become a D-Fender. Shape the future of airspace security.
Key Responsibilities:
- Manage the sales pipeline and generate accurate sales forecasts.
- Develop, implement, and monitor sales Key Performance Indicators (KPIs) and processes to maximize efficiency and performance.
- Select, deploy, and administer sales automation tools.
- Ensure alignment of sales activities with cross-functional departments, including Operations, Finance, Pre-sales, Services, and Legal.
- Oversee, manage, and execute governmental administrative and compliance processes.
- Conduct in-depth analysis of sales data, identifying trends to inform and improve overall sales performance.
- Collaborate with the sales team to design and execute effective sales campaigns.
- Utilize research and reporting skills to analyze consumer trends and sales data for robust sales forecasting.
- Demonstrate strong financial and business acumen to evaluate sales profitability and pinpoint new opportunities.
- Support the onboarding of new sales representatives by providing training on CRM systems, sales processes, and essential sales tools.
- Maintain a commitment to continuous professional development and actively support the growth of other team members.
Qualifications:
- 5+ years of experience in sales operations, preferably in a global high-tech industry
- Bachelor's degree in business administration, industrial engineering, marketing, or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Strong ability to work independently, and as part of a team.
- Detail-oriented and data-driven approach
- Experience with sales automation tools (e.g., NetSuite, Salesforce, HubSpot, CRM systems)
- Experience with data analysis tools (e.g., Excel, Tableau, SQL)
Skills Required
- 5+ years of experience in sales operations, preferably in a global high-tech industry
- Bachelor's degree in business administration, industrial engineering, marketing, or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Strong ability to work independently, and as part of a team
- Detail-oriented and data-driven approach
- Experience with sales automation tools (e.g., NetSuite, Salesforce, HubSpot, CRM systems)
- Experience with data analysis tools (e.g., Excel, Tableau, SQL)
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The Company
What We Do
D-Fend Solutions is a leading provider of RF cyber-takeover technology for counter-drone (C-UAS) operations. Their flagship product, EnforceAir, allows organizations to detect, identify, and safely neutralize rogue drones in sensitive environments like military zones, airports, and critical infrastructure. By using non-kinetic, cyber-based mitigation, they ensure operational continuity and safety, helping organizations maintain control of their airspace against evolving drone threats.
