At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job DescriptionThe Sales Operations Specialist is an office based position and will play a critical role in supporting the Sales team by owning key processes and tools that drive efficiency and performance. This role is responsible for the health of our sales pipeline, managing enablement tools, optimizing sales processes, and providing essential support to sales leadership.
The ideal candidate is a highly organized, detailed-oriented professional who can identify opportunities for improvement and ensure the sales team has the resources and support needed to meet company goals.
A Day in the Life:
- Owner of salesforce opportunity forecasting and overall health.
- Help train staff on proper use of sales enablement tools and ensure their proper use. Current tools include google workspace, salesforce, salesforce engage and zoominfo.
- Identify inefficiencies with sales operations and continually improve.
- Owner of sales enablement tools including interacting with vendors and optimizing usage.
- Manage and create reports and dashboards daily, monthly, quarterly and annual activities and results are achieved and aligned with company goals.
- Directly communicate with sales staff and leadership on stalled opportunities and improve opportunity velocity.
- Optimize processes and methodologies for effective sales activities, including expectation setting and system utilization.
- Work with events staff and marketing to ensure leads are properly input and processed by the sales team.
- Generate various reports to provide visibility into sales performance and order fulfillment status.
- Heavily support sales teams in all sales enablement requests
Required Skills:
- Proficiency in Salesforce and creating reports
- Comfortable with data collection, cleaning and visualization
- Effective communication and collaboration skills, with the ability to work cross-functionally.
- Strong analytical skills with the ability to interpret sales data and generate actionable insights.
- Ability to adapt quickly yet still deliver high-quality work in a fast-moving, energetic environment
- Detail-oriented with a strong emphasis on accuracy and quality.
Education and Experience:
- BA/BS in Management Info Systems, Data Science, Business Technology, Business Analytics or related field or equivalent experience
- 0-3 years’ experience in a sales operations or data analytics role
- Salesforce Certifications preferred
Alertus Career Advantages:
- Paid Time Off
- Paid Holidays
- 401(k) Retirement Plan
- Medical, Dental, and Vision Plans
- Short-term Disability, Accident, Hospital, and Cancer Insurance
- Live Near Your Work HomeBuying Incentive
- Employee Referral Bonuses
What We Do
Alertus - Redefining Mass Notification for 20+ Years Our Mission is to enable organizations to disseminate information to help protect lives, secure assets, and maintain business continuity. OUR MISSION IS PERSONAL. We are committed to providing customizable, scalable, and cost-effective mass notification solutions because we know even a few seconds of warning can help save lives during an emergency. In 2001, an F3 tornado ripped through the University of Maryland campus. There was no warning, and two students — sisters — were killed. The tornado caused dozens of injuries and millions of dollars in damages. An idea was born to engineer a mass notification solution that can be implemented anywhere and activated quickly to help prevent another tragedy. Alertus was founded in 2002 and has focused its efforts on developing superior lifesaving notification solutions ever since. Alertus' dedicated teams of safety, security, and technology leaders are committed to continuously raising the bar for mass notification. Our technology is state of the art, with interoperable software solutions that help tie legacy systems into our next-generation audible and visual notification hardware. It's not enough for us for our customers to have our products. As their trusted partner in mass notification, we want to ensure customers are at peak readiness with the training and support they need to get critical notifications out at a push of a button. We offer pre-sales professional services, ongoing customer training, and 24/7 customer support.
