About InvoiceCloud:
InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud’s secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com.
Job Title: Sales Operations Specialist – India
Location: Hyderabad / India
Department: GTM
About InvoiceCloud:
Founded in 2009, InvoiceCloud is a leading provider of vertically tailored, integrated payment solutions. We empower organizations in government, utilities, financial services, and nonprofit sectors to streamline workflows such as client onboarding, communication, billing, and payment processing. Our mission is to improve the interactions between our customers and their clients through a true SaaS platform. At InvoiceCloud, we prioritize a culture that fosters innovation, collaboration, and personal growth.
Role Overview:
We are seeking a Sales Operations Specialist to join our dynamic GTM team. This pivotal role will support cross-functional initiatives across Sales, Marketing Enablement, and Analytics. The ideal candidate will be a proactive problem-solver with a strong analytical mindset, capable of managing CRM systems, marketing automation tools, and supporting data-driven decision-making.
Key Responsibilities:
- CRM Project Management (Salesforce):
- Maintain and optimize Salesforce configurations, workflows, and data integrity.
- Support user onboarding, training, and troubleshooting.
- Collaborate with Sales and Marketing teams to implement new features and enhancements.
- Sales & Marketing Project Support:
- Act as a liaison between Sales, Marketing, and Analytics teams to ensure alignment on goals and deliverables.
- Support ad hoc projects such as lead scoring, territory planning, and sales enablement initiatives.
- Coordinate cross-functional meetings and track project milestones.
- Seller relationship and Enablement:
- Ability to translate process adaption and training sales team
- Plan and implement seller enablement pieces
- Analytics & Reporting:
- Perform data analysis to uncover trends, opportunities, and areas for improvement.
- Support forecasting, pipeline analysis, and performance tracking.
- Research & Process Improvement:
- Conduct market and competitor research to support strategic initiatives.
- Identify and implement process improvements to enhance operational efficiency.
- Document best practices and standard operating procedures.
Qualifications:
Required:
- 3–5 years of experience in Sales Operations, Marketing Operations, or a related role.
- Proficiency in understanding Salesforce CRM.
- Strong analytical skills with proficiency in SQL and Excel.
- Experience with BI tools such as Tableau.
- Excellent communication and organizational skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred:
- Bachelor’s degree in Business, Marketing, Analytics, or a related field.
- Experience working in a SaaS or technology-driven environment.
- Familiarity with Snowflake or similar data warehousing platforms.
- Understanding of Agile methodologies and project management tools.
What We Offer:
- A collaborative and inclusive work culture.
- Opportunities for professional growth and development.
- Competitive compensation and benefits.
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].
Click here to review InvoiceCloud's Job Applicant Privacy Policy.
To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
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What We Do
InvoiceCloud provides a complete, simple, and secure electronic bill presentment and payment solution. Our SaaS platform provides flexible and always-up-to-date online payment solutions that can be configured to meet the unique needs of your organization. And our simple-to-use interface engages customers throughout the payment process to deliver your highest ever e-payment adoption rates.
