Permanent
Job DescriptionJoin us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you’ll be:
This position will be based in the Charlotte, NC HQ; hybrid work policy model.
All About the Role:
As a Sales Operations Specialist, you will be a key contributor to the growth of Electrolux’s aftermarket business, with a focus on B2B retail and distribution channels. You’ll serve as a customer advocate and collaborate across departments to ensure exceptional service delivery. This role requires strong analytical thinking, a proactive mindset, and the ability to solve problems creatively. Success in this position depends on being adaptable, detail-oriented, and committed to continuous improvement, while maintaining a customer-first approach.
Key Responsibilities:
Execute customer orders and requests accurately and on time
Analyze performance data to identify root causes and lead cross-functional initiatives to reduce compliance penalties
Maintain accurate customer data in ERP systems to support seamless order fulfillment
Manage operational and analytical processes for assigned customer teams
Collaborate with Finance and AR teams to oversee credit lines, past dues, and credit holds
Partner with cross-functional teams (Sales, Marketing, Product, Service, IT, Legal) to support business goals
Identify and implement solutions to operational challenges
Minimum Qualifications
Bachelor’s degree
2 years of experience in Sales Operations or Customer Service
Strong analytical skills with a continuous improvement mindset
Proficient in data analysis and reporting to track customer performance
Benefits highlights:
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Insurance policy plan
Extensive learning opportunities and flexible career path
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on: Electrolux Group North America:
https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en
Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through [email protected]. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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Top Skills
What We Do
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.
