Sales Operations Specialist

     

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of .

• Transportation, cafeteria, health insurance, Association, EAP program.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works in Zona Franca Coyol, Alajuela, in the Division of CRM, Cardiac Rhythm Technologies.

The Sales Operations Specialist plays a crucial role in supporting the Cardiac Rhythm Management Sales Team by assisting with and optimizing sales processes.  This position involves activities such as Salesforce order management, error resolution, product rotation, and reporting.  The specialist works closely with other cross-functional team members, ensuring compliance to standardized processes and efficient process management.

What You’ll Do

• Develop and maintain understanding of Sales Operations processes, other key functional area processes, as well as various IT systems used in support of the sales force.

• Create and distribute sales reporting and analytics by product, customer, and geography.

• Understanding & training ability to utilizing SAP & Salesforce technology.

• Develops strong, positive working relationships with Sales Operations team members, Customer Service team members, Quality team members, Field Sales Representatives and Managers, and other personnel this position will interact with on a daily basis.

• Collaborate with key stakeholders to develop project requirements, scope, and execute on project delivery.

• Remains current on developments in field(s) of expertise, regulatory requirements, as well as industry trends.  Remains abreast of technical advancements.

Shift Administrative [From Monday to Friday]

Required Qualifications

• High School Bachelor Degree

• One year of  experience in a Sales Operations or Customer Service role

• Requires Microsoft Excel, Access, PowerPoint, and Word application expertise.

• Excellent written business communication and verbal presentation skills are essential. 

• Fully Bilingual (English and Spanish)

Preferred Qualifications

• Experience in the biotech, bio-instruments or medical devices industries

• Experience working in a broader enterprise/cross-division business unit model preferred.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:Customer Service

     

DIVISION:CRM Cardiac Rhythm Management

        

LOCATION:Costa Rica > Alajuela : Parque Industrial, Zona Franca Coyol S.A Edificio #44B, Call0, Avendia 2

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:Cr09Sal (Costa Rica)

     

TRAVEL:No

     

MEDICAL SURVEILLANCE:Yes

     

SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)