Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
- Hybrid Work Options, Paid Time Off, and Paid Holidays
- Medical, Dental, Vision, and 401(k) with employer match contributions
- Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally
The focus of the Sales Operations Specialist is on producing high quality, detailed work based on Centre established standards, guidelines, and procedures. The Sales Operations Specialist will be responsible for precise, consistent output of work which will ensure the proper level of support and maintenance of Centre accounts within their assigned territory in a sales environment.
Essential Duties and Responsibilities
- Responsible for proper registration of Centre Deals
- Maintain relationships with vendors for pricing discounts & opportunity updates
- Produce Centre Sales Quotes in Sell and create Opportunities in Manage for Account Executive
- Utilize ConnectWise Manage to assist with data entry of account information
- Review and monitor the current state of existing accounts and analyze trends
- Identify cross sell opportunities for current Centre accounts
- Recommend areas of opportunity for Account Executives
- Update Company with data received from New Customer Form
- Forecast assistance (enter opportunities, upload opportunity documents, and update for run rate / renewal opportunities)
- Process Won opportunities, create Sales Orders and create Project / Service tickets
- Assist Account Executive in follow-up with customers regarding open opportunities
- Assist Account Executive in updating the Statement of Work (SOW) with remaining information once document is created by the Regional Sales Manager (customer contact information, site information, proof-reading document)
- Submit Customer Satisfaction Requisition & Return Material Authorization forms when necessary
- Other duties as assigned
- 3+ Years of sales or customer service experience required.
- IT sales experience strongly desired.
- Proficiency in computer systems (Microsoft Office, Internet, CRM) required.
- Prefer ConnectWise Manage and Sell experience for quoting.
- High School Degree required
- Associate's Degree or higher preferred
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
- The noise level in the work environment is moderate.
- Some local travel required when visiting customer sites
- This is a remote hybrid position requiring 4 days at the office and 1 day remote.
- Position can be located in either Richardson, TX or Houston, TX office.
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What We Do
Centre Technologies is a full-service IT consulting and managed services provider headquartered in Texas, with a focus on mid-sized businesses. As a trusted IT partner for well over a decade, Centre is recognized for its local experience and enterprise-grade cloud and cybersecurity solutions. Centre is committed to helping organizations harness the power of technology to maximize their operational efficiency and exceed their business goals.
- Tailored IT Blueprint™ (business technology ecosystem)
- 24x7 Secure Managed Services
- 24x7 Managed Threat Containment (SOCaaS)
- Secure by Default Microsoft 365
- Business Continuity solutions
- Cloud Readiness Assessments
- Cloud Migrations
- Microsoft Azure (IaaS)
- Secure Private Cloud Hosting
- Disaster Recovery-as-a-Service (DRaaS)
- Cloud Security (CDR)
- Network Security (NDR)
- End-Point Device Security (EDR)
- Employee Security Awareness Training
- Continuous Security Assessments
- Managed Backups
- Backup-as-a-Service (BaaS)
PROVEN EXPERTISE:
- SOC 2 Type II
- DellEMC Platinum Partner
- Gold Microsoft Partner
- Cisco Partner Select Certified
- Citrix Premier Service Provider
- RingCentral Certified Communications Professional
- Microsoft Partner Gold Datacenter
- Microsoft Partner Gold Cloud Platform
- Microsoft Partner Gold Cloud Productivity
- Microsoft Partner Silver Messaging
- Microsoft Partner Gold Small and Midmarket Cloud Solutions
- Microsoft Partner Gold Enterprise Mobility Management
RECOGNITIONS:
- Inc. 5000
- MSPmentor® 501
- FastTech 50
- CRN Next-Gen 250
- CRN Fast Growth 150
- CRN Solution Provider 5000
- HBJ List of "Largest Houston-Area Cyber Security Companies"
- Dallas/Fort Worth's Best and Brightest® Companies to Work For
- Houston's Best and Brightest Companies® to Work For
- Houston Chronicle Top Work Places
- HBJ Fast 100
