Sales Operations Specialist

Job Posted 3 Days Ago Posted 3 Days Ago
2 Locations
Remote
Mid level
AdTech
The Role
The Sales Operations Specialist supports the sales team by refining processes and utilizing analytics to improve productivity and revenue. Responsibilities include managing sales inquiries, ensuring quality CRM data management, and training on sales technologies.
Summary Generated by Built In
About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

The Sales Operations Specialist will be the sales team’s business partner, supporting the people, processes, and tools to increase sales productivity and drive revenue growth. You will apply analytical and problem solving skills in the execution of streamlined sales processes. You will work to enhance the sales process, identify trends in data, refine operational models, and address challenges as they arise. 

What your success will look like

  • Support the sales organization through daily management of sales questions and issues through a ticketing system
  • Participate in sales team meetings to reinforce processes and procedures to ensure quality data management of the CRM
  • Own the sales technology stack by delivering training and reinforcing proper usage to drive sales efficacy

Who you are and what you bring

  • Minimum of 3 years experience in business or sales operations
  • Bring innovative ideas to the sales organization to promote revenue growth and sales success
  • Deliver unmatched support to your “clients” in the sales organization (sales representatives, sales leaders and executive sales leadership)
  • Proficiency in Salesforce CRM 

Our Scorpion Values

  • Winning Mindset:  When our clients win, we win.
  • Genuine Care:  We only succeed when we are truly invested in our clients and each other.
  • Unmatched Results:  We deliver more than expected–and then some–driving the best results and impacting lives.
  • Constant Improvement:  We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
  • Unbeatable Teamwork:  We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

Our Benefits

We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow.

  • 100% employer-paid medical, dental, and vision insurance
  • Flexible paid time off, so you can rest, relax, and recharge away from work
  • Employee equity program
  • Paid parental leave
  • Paid cell phone and service
  • Remote office allowance
  • Professional development and development courses
  • Regular manager check-ins to drive performance and career growth through Lattice

Compensation  

We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.

  • The base salary range is $70,000 (entry-level) - $80,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. 
  • The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.

Our Interview Process 

We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect:

  • Initial Phone Screen:  30-minute conversation with a recruiter to learn more about you and share details about the role.
  • First Interview:  45-minute Zoom with the hiring manager to dive deeper into your experience and goals.
  • Second Interview:  60-minute Zoom with interview panel with key team members.

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.

 

Reasonable Accommodations

 

Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Top Skills

Salesforce CRM
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The Company
Hayward, CA
14 Employees
On-site Workplace

What We Do

At Scorpion Enterprises, we provide a wealth of knowledge to collaborate and build end-to-end strategies for our clients. We check Business Data, Audience Analytics, and Websites and Social Media statistics. With these data-driven insights in place, we form an effective strategy to ensure that our outreach plan goes a long way. We dive deep into understanding clients’ brands and companies to obtain and keep the clients’ customers satisfied.

Every project is different, but they all start with one thing in common. We want to know everything: where the client started, where they want to go next, what they value, who their customers are and why they care about them. The only way to solve a problem is to understand it from every angle. Fortunately, we have a proven method to quench our insatiable curiosity. Our attention to detail is impressive too. We have a senior manager on board, fully responsible for delivering excellence in every way possible from beginning to end. Our plans cover some of the best locations, strategic timing, and compelling messages based on the clients’ potential customers.

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