Location:
Mount Pleasant, Pennsylvania, United States of America
Job ID:
R0079627
Date Posted:
2025-03-19
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
Job Title: Sales Operations Specialist – HV Americas
Location:
Job Type: Full-Time
Job Description: As a Sales Operations Specialist – Americas in the High Voltage Products (PGHV) Business Unit you will play a critical role in optimizing our sales processes and supporting the sales teams across the Americas. This position involves managing sales data, analyzing performance metrics, and ensuring the smooth operation of sales activities.
Key Responsibilities:
- Sales Process Management: Coordinate and streamline sales processes to improve efficiency and effectiveness.
- CRM Management: Maintain and update the Customer Relationship Management (CRM) system, ensuring data accuracy and integrity.
- Data Analysis: Analyze sales data to identify trends, forecast sales, and provide actionable insights to the sales team.
- Sales Support: Provide administrative and logistical support to the sales teams, including tracking sales performance and preparing reports.
- Customer Service: Assist in addressing sales teams’ inquiries and resolving issues to ensure a high level of customer satisfaction.
- Product and Market Knowledge: Develop a general understanding of the market, industry and company's high voltage portfolio to effectively support the sales team.
- Technology Proficiency: Utilize various sales tools and software to enhance sales operations and communication.
- Communication: Collaborate with cross-functional teams to ensure alignment and support for sales initiatives.
- Problem-Solving: Identify and resolve operational issues to improve sales processes and outcomes.
- Organizational Skills: Manage multiple tasks and projects simultaneously, ensuring timely and accurate completion.
- Change Management: Ability to drive change and ensure alignment within and across multiple teams.
Qualifications:
- Bachelor's degree in Engineering, Business Administration, Marketing, Business Analytics or a related field.
- Minimum 2-5 years of experience in a Marketing & Sales function such as Sales Operations, Sales Support, Business Analyst or a similar role.
- Proficiency in SalesForce.com and Microsoft PowerBI.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and multitasking abilities.
- Attention to detail and a commitment to accuracy.
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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What We Do
Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.
