We have an exciting new role for a for a Sales Operations Specialist (We call them Sponsor Success Managers here) to help ensure independent voices are heard.
Do you love the voice of KUER 90.1 Public Radio and PBS Utah? If you're looking for the opportunity to bring your love for process, problem solving, and customer service to the industry you already love, we need to talk!
We are looking for a quick-thinking problem-solver to join our sales ad ops team to work alongside our market leader and sales team to ensure our client’s messages are delivered problem-free. What you will be doing:
- Understand and support the sales process/procedures to successfully recommend products and schedules and execute client campaigns.
- Working with the creative services team, ensure that proposals capture the right products and pricing.
- Once sold, ensure the execution of client campaigns and proactively communicate to the sales team to ensure they are knowledgeable of the client’s on-air schedules, billing, and problem resolution.
- Enter and revise orders in the traffic system.
- Perform month-end reconciliation.
- Assist the sales team with sales material creation & recaps.
You Have What It Takes If You
- An aptitude for sales support or operational support role.
- A love for customer service.
- Strong organizational skills and ability to prioritize and multi-task in a fast-paced environment.
- Tech savvy with the ability to learn new systems quickly.
- A great attitude, flexibility and creativity!
- Strong interpersonal skills and ability to build relationships with clients and media partners.
- An understanding of media sales or a strong desire to learn about media sales
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Market Enginuity, we are dedicated to building a diverse and inclusive workplace. If you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.Why You’ll Love Working Here
You can learn more about us on our website: https://marketenginuity.com/
Learn more about our station partner at https://www.kuer.org/about
This is a $24.00 an hour non-exempt role.
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What We Do
In 1997, Public Radio International, backed by a grant from the Corporation for Public Broadcasting, created the Public Radio Underwriting Partnership (PRUP) to discover best practices for commercial broadcasters that could apply to public radio corporate support. Jim Taszarek, Sr., a veteran commercial broadcaster, spearheaded the project. From 1997 to '99 'Taz' met with scores of personnel at 10 selected stations. After intense study, he shared recommendations that became industry standard. In 1999, KJZZ / K-BACH General Manager Carl Matthusen sought corporate support increases and hired Jim Taszarek, Jr. to provide corporate sponsorship representation in the local marketplace. The relationship and results inspired other public radio stations to follow suit. Partnering with Kirk Nelson, a successful commercial radio sales manager, Market Enginuity formed. As public radio and television stations added digital platforms and content, Market Enginuity expanded its corporate sponsorship capabilities. In 2015, Harry Clark joined as partner, directing the Market Enginuity national team and Market Enginuity Podcast Group, scaling both multiplatform and multi-market sponsorships. In 2022, Market Enginuity launched the spinoff sister company Soundrise, with Clark as CEO. Soundrise extends Market Enginuity’s longtime tradition of connecting premium, independent voices with values-aligned sponsors so they can thrive, with a focus on podcasting. The company delivers comprehensive sales, marketing, and operational infrastructure to support podcast creators, while preserving their creative independence and content diversity. With offices throughout the country, Market Enginuity currently represents local and national sponsorship for a mix of public media stations.
