Sales Operations Specialist

PsiQuantum is on a mission to build the world’s first fault tolerant quantum computer capable of tackling today’s most intractable computational challenges to deliver transformative results.  We know that means it will need roughly 1 million qubits and will be building scale in size. 

Quantum computing is expected to deliver breakthroughs for today’s still impossible computational tasks. By harnessing the laws of quantum physics, quantum computers can provide exponential performance increases over even the most powerful of today’s conventional supercomputers offering the potential for extraordinary advances across a broad range of applications including climate, energy, healthcare, pharmaceuticals, finance, agriculture, transportation, materials design, and many more. 

PsiQuantum is uniquely positioned to deliver on the promise of quantum computing. Our architecture is based on photonics which gives us the ability to produce our components using high-volume semiconductor manufacturing processes, the same processes that have been applied in telecommunications and data center applications for decades.  Since photons don’t feel heat, we can take advantage of existing cryogenic cooling systems, the kind that have been operating at facilities like Stanford Linear Accelerator (SLAC) since 2018.  And because photons are basically light, they can move between subsystems using standard fiber connectivity, without the need for transduction in and out. 

Our team is working across the full stack of quantum computing, from quantum architecture to photonic chip manufacturing, advanced opto-electronic packaging, hardware systems design, quantum algorithms and software tools, and cryogenic cooling.   We’re a highly motivated and collaborative group focused on a singular goal - building the world’s first useful Fault Tolerant Quantum Computer on the fastest path possible. 

There’s more work to be done and we are looking for exceptional talent to join us on this extraordinary journey! 

Job Summary:

As a Sales Operations Specialist at our quantum computing company, you will play a critical role in driving the success of our sales team. You will be responsible for providing operational support and strategic insights to optimize our sales processes and enhance revenue generation. You will collaborate closely with the business development and solutions team, leveraging your expertise to streamline operations, analyze data, and develop actionable recommendations.

Responsibilities:

The responsibilities for this role fall into two main areas: (1) Supporting business development efforts and (2) Monitoring and driving business development performance.

1. Support Business Development Efforts: This area focuses on optimizing sales processes, providing analytical insights, managing CRM systems, and enabling the sales team with necessary resources. 

• Sales Process Optimization: Streamline and optimize sales processes to increase efficiency and effectiveness. Identify areas for improvement and implement solutions to enhance the overall sales workflow.
• Data Analysis and Reporting: Analyze sales data to identify trends, opportunities, and areas for improvement. Generate regular reports and dashboards to provide insights into sales performance and key metrics.
• CRM Management: Oversee the company's CRM system (Customer Relationship Management) to ensure accurate and up-to-date information. Customize CRM workflows, fields, and dashboards to meet the specific needs of the business development team.
• Sales Enablement: Collaborate with the marketing and product teams to develop sales collateral, presentations, and training materials. Provide ongoing support and resources to empower the sales team to succeed.
• Cross-Functional Collaboration: Partner with various internal teams, including finance, operations, and legal, to facilitate deal processing, contract negotiations, and other sales-related activities.

1. Monitor and Drive Business Development Performance: This area involves tracking the performance of the business development team, managing the sales pipeline, and ensuring processes are well-documented and scalable.

• Forecasting and Pipeline Management: Work closely with the sales team to forecast revenue and manage the sales pipeline effectively. Monitor pipeline health, identify potential risks, and propose strategies to mitigate them.
• Performance Tracking: Track and monitor the performance of business development representatives to ensure they are meeting targets and objectives. Provide insights and recommendations to help improve individual and team performance.
• Process Documentation: Document sales processes, best practices, and standard operating procedures (SOPs) to ensure consistency and scalability. Develop training materials and resources to onboard new team members effectively.

Experience/Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• At least 2 years experience in enterprise sales operations, preferably in the tech industry.
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Experience working with CRM systems (e.g., Salesforce, HubSpot, Pipedrive) and sales automation tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented with strong organizational and project management skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Knowledge of quantum computing or a strong interest in learning about this cutting-edge technology is a plus.

PsiQuantum provides equal employment opportunity for all applicants and employees. PsiQuantum does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws.

We are not accepting unsolicited resumes from employment agencies.