Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.
The Sales Operations Specialist reports to the Sales/Proposal Coordinator and serves as a key administrative and operational resource for the entire Sales organization, helping to improve the efficiency of the sales lifecycle. The role will develop a strong understanding of the organization’s sales processes, systems, reporting, and administrative functions and, over time, become an important contributor to improving the efficiency, consistency, and scalability of the Sales organization. The ideal candidate is highly organized, detail-oriented, comfortable with new technology, a proactive problem solver, and an effective communicator. This role requires a collaborative team player who is willing to jump in, take ownership, and help resolve issues wherever needed.
Essential Responsibilities
Sales Operations & Administrative Support
- Provide day-to-day administrative and operational support to the Sales organization, including creating and maintaining shared sales resources.
- Coordinate meetings, agendas, follow-ups, and related documentation; funnel incoming leads and inquiries to the appropriate Account Manager.
- Assist with new customer onboarding, coordinating with Finance, Legal, Safety, and other departments to ensure information is complete and accurate.
- Support proposal development and submission by ensuring quality and consistency and gathering required information and supporting materials.
- Provide support to the Sales/Proposal Coordinator and CRO on sales-related activities, projects, and initiatives.
- Work closely with multiple internal departments to support the overall sales lifecycle.
CRM & Sales Systems Support
- Support sales users of CRM, quoting, and other sales technology platforms, including maintaining accurate customer, contact, opportunity, and project information.
- Assist with training new Account Managers on sales systems, processes, and technology, and serve as a resource for system and process questions.
- Document system procedures and maintain user guides and training materials while identifying opportunities to improve system utilization, data quality, and process efficiency.
- Help reconcile information across CRM, quoting, Finance, and operational systems and resolve data discrepancies.
Sales Reporting & Data Management
- Assist with sales reports, dashboards, forecasts, presentations, meeting preparation, and ad hoc data requests.
- Help identify and correct data inconsistencies and support efforts to improve data integrity.
Qualifications
- 2+ years of experience in administrative sales support, business operations, proposal coordination or a related field.
- Strong proficiency with Microsoft Office, particularly Excel, and willingness to learn/use new technology
- Experience working with CRM systems, sales quoting platforms, and/or other integrated business systems.
- Excellent organizational and time-management skills.
- Exceptional attention to detail, proofreading skills and data accuracy.
- Strong written and verbal communication skills.
Benefits
- Health, dental, and vision coverage
- Life insurance
- 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
- Paid time off
- 11 Paid Holidays
- Company Equity after 1 year
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.
Skills Required
- 2+ years of experience in administrative sales support, business operations, proposal coordination, or a related field
- Strong proficiency with Microsoft Office, particularly Excel
- Willingness to learn and use new technology
- Experience working with CRM systems, sales quoting platforms, and/or integrated business systems
- Excellent organizational and time-management skills
- Exceptional attention to detail, proofreading skills, and data accuracy
- Strong written and verbal communication skills
What We Do
Unlimited Technology (UT) is a best‐in class provider of physical security, network security, cybersecurity, managed services, and compliance solutions with an emphasis within the critical infrastructure sector. We provide end‐to-end technology solutions to meet the comprehensive security requirements of our customers across the country and globally. Headquartered in Chester Springs, PA, UT serves a diverse customer base including critical infrastructure, transportation, commercial real estate, financial, municipal, and education end‐markets. For more information, visit: www.UTIGlobal.com
