At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview
The Sales Operations Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5’s policies. This role provides a high level support to both internal sales teams and external partners to facilitate strong relationships and generate revenue for F5. This is a fast paced role, ideal for someone who is highly organized, loves details and wants to exceed expectations.
Sales Operations Specialist responsibilities will include, but are not limited to: basic project management, order processing, troubleshooting and problem solving, data quality, sales support, training, and other assigned activities.
What You’ll Do
- Order processing and issue resolution
- Act as liaison between Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams.
- Own and execute assigned projects or programs.
- Provide communication and education on current processes and best practices.
- Answer pre and post sales questions from F5 sales teams and external partners.
- Research inquiries utilizing various systems and tools.
- Intake and coordination of high priority customer requests.
- Ensure the integrity of Salesforce data.
- Identify process improvements to support business operations
- Perform other related duties as assigned.
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
What You’ll Bring
- Must be detailed oriented with a proven ability to multi-task
- Effective communication, both in written and verbal form, to interact with cross functional teams and departments
- Ability to work independently in a dynamic fast paced environment, with minimal supervision
- Ability to work cross-functionally to find solutions and drive projects to completion.
- Must be a self-starter and effective time manager
- Passion for customer experience and exceeding expectations
- Understanding or knowledge of sales processes, order administration processes, etc.
- Basic project management
- Strong interest in identifying process improvement opportunities that support the key business operations
- Basic experience with Salesforce desired
Qualifications
- BA/BS degree or equivalent work experience
- 1+ years of Sales Support experience preferred
- Proficient in Microsoft Outlook, Word, PowerPoint and Excel
- Salesforce experience, preferred but not required
What You’ll Get
- Hybrid working mode
- Career growth and development opportunities
- Recognitions and Rewards
- Employee Assistance Program
- Competitive pay, comprehensive benefits, and cool perks
- Culture of Giving Back
- Dynamic Diversity & Inclusion Interest Groups
Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].
Skills Required
- BA/BS degree or equivalent work experience
- 1+ years of Sales Support experience
- Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel
- Salesforce experience
- Strong written and verbal communication skills
- Ability to multitask, work independently, and manage time effectively
- Ability to work cross-functionally and drive projects to completion
- Knowledge of sales and order administration processes
F5 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about F5 and has not been reviewed or approved by F5.
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Equity Value & Accessibility — Equity grants and an employee stock purchase plan are positioned as meaningful parts of total compensation, with RSUs and a discount ESPP commonly included. Pay packages for many technical roles are considered competitive when equity is taken into account.
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Leave & Time Off Breadth — Paid vacation that increases with tenure, sick time, paid holidays, and paid family leave are prominently featured. Additional programs like volunteer time and periodic wellness long weekends are highlighted as part of the time-off ecosystem.
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Inclusive Benefits Coverage — Health plans include travel support for specific care (such as reproductive and gender‑affirming services) and mental health resources, alongside comprehensive medical, dental, and vision coverage. These elements are presented as part of a broad, inclusive approach to healthcare.
F5 Insights
What We Do
F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device. F5 (NASDAQ: FFIV) powers applications from development through their entire life cycle, across any multi-cloud environment, so our customers – enterprise businesses, service providers, governments, and consumer brands—can deliver differentiated, high-performing, and secure digital experiences.
