Sales Operations Specialist Clamps US

Posted 2 Days Ago
Be an Early Applicant
Marlette, MI, USA
Hybrid
Junior
Automotive
The Role
Support sales by preparing quotations, managing pricing, contracts, customer master data, BOMs and credit approvals. Coordinate RFQs, PPAP, scheduling agreements, and internal departments; track forecasts, won/lost business, and resolve customer issues while ensuring compliance with IATF/ISO standards.
Summary Generated by Built In
Company Description

Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs. 

Job Description

Contract Position requires a minimum of 4 days onsite per week at our Marlette Mi. location.

Essential Functions:

  • Preparation and submission of quotations, including price creation, margin review and tracking
  • Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts
  • Manage pricing files, and analysis, surcharge and rebate agreements
  • Review and process account adjustments
  • Manage part number files, create BOM and communicate special instructions
  • Manage and maintain Customer Master Data in CRM & ERP
  • Coordinate credit approval / credit limits with the Finance Department
  • Understand customer requirements, receive and manage correspondence (RFQ’s, Drawings Samples, PPAP etc.) and work with relevant departments
  • Inside support for sales engineers
  • Resolution of issues with Customers
  • Manage and track won/lost business and update, participate and help develop sales forecast
  • General administrative duties
  • Review, track & control Customer Specific Requirements
  • Awareness and participation in OPS initiatives
  • Ensure compliance with all applicable safety and environmental regulations
  • Compliance to the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements

Qualifications

  • Administrative and computer skills required (MS Office and CRM/ERP software)
  • Detail oriented and good communication skills (Interpersonal and Business Writing Skills)
  • Good problem solving skills
  • Product Knowledge and desire to learn
  • Ability to work independently without supervision
  • Knowledge of IATF 16949 / ISO 9001
  • College Diploma / Degree in Business Administration (preferred)
  • 2-3 years of Sales administration, customer service or related is preferred

Additional Information

Benefits
As an international company, we offer numerous benefits that include:

  • Flexible working hours
  • Flexible working program (remote work)
  • Investment in continuing education
  • Anniversary bonuses
  • Promotion of work-life balance
  • Employee exchange programs (opportunity to work at other Oetiker locations for 8-12 weeks)
  • Attractive referral programs
  • Events for employees
  • 401k match
  • Competitive health benefits (medical, prescription, dental, vision, Short-term and Long-term disability, life insurance)

 

    Oetiker Inc. is an equal opportunity employer

    Skills Required

    • Proficiency with MS Office and CRM/ERP software
    • Detail-oriented with strong interpersonal and business writing communication skills
    • Good problem solving skills
    • Product knowledge and willingness to learn
    • Ability to work independently without supervision
    • Knowledge of IATF 16949, ISO 9001 and ISO 14001 EMS requirements
    • Experience with BOM creation, part number management, and customer master data
    • Experience preparing quotations, pricing, contract review, and managing scheduling agreements
    • College Diploma or Degree in Business Administration
    • 2-3 years sales administration, customer service, or related experience
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    The Company
    HQ: Horgen
    939 Employees
    Year Founded: 1942

    What We Do

    Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 25 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs. Oetiker Schweiz AG Spätzstrasse 11 Postfach 358 8810 Horgen T +41 44 728 55 55 F +41 44 728 55 15 [email protected] Commercial register number: CH-020.3.919.016-3 VAT identification number: CHE-103.097.485 UID Number: CHE-105.966.117 https://www.oetiker.com/Imprint A position with the Oetiker Group offers exciting challenges and a whole range of development opportunities.

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