ABOUT THE BRAND:
Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.
Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game.
Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com
ROLES AND RESPONSIBILITIES :
Order Management
- Responsible for customer order entry, order changes and order inquiry related to key accounts, special programs, close-out, VIP, and internal orders. Must be able to enter standard and custom orders ensuring all business rules are followed and conducted.
- Responsible for understanding current sales programs and be able to enforce guidelines or seek approval from appropriate authority on special requests.
- Responsible for maintaining current product availability records and knowledge of current and past product offerings and in addition to providing accurate information on stock status or estimated product delivery.
- Assist with any special project as needed.
For Custom and Stock Orders
- Responsible for creating deliveries on orders and coordinating with the distribution center and Production to ensure priority orders or orders with special shipping requests are conducted.
For Logo Orders
- Process customer logo orders and artwork
- Manages all logo orders through the approved artwork process.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Must be able to work in a fast-paced environment.
- Customer Service experience
- Ability to understand priority needs of the company and adjust when necessary or when directed.
- Demonstrate good verbal and written communication skills and be able to relate to all level of employees.
- Must be self-motivated and detail oriented.
- Knowledge of Microsoft Excel and Word
- Ability to read and interpret instructions, policy, procedures, program information, etc.
- Ability to multi-task and problem solve.
- Knowledge of Callaway Golf’s full product line and its specifications
EDUCATION AND EXPERIENCE:
- High School diploma, College degree or work experience preferred.
- Computer experience required / Excel / Word experience preferred.
- SAP experience preferred.
- Customer Service experience / background preferred.
DISCLAIMER
This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.
DE&I and EEOC:
Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.
If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.
ARE YOU READY TO MAKE THE TURN? APPLY TODAY!
Skills Required
- Computer experience
- Knowledge of Microsoft Excel and Word
- SAP experience
- Customer service experience
- Ability to work in a fast-paced environment
- Strong verbal and written communication skills
- Self-motivated and detail oriented
- Ability to read and interpret instructions, policies, and procedures
- Ability to multi-task and problem solve
- High school diploma, college degree, or relevant work experience
- Knowledge of Callaway Golf product line and specifications
Callaway Golf Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Callaway Golf and has not been reviewed or approved by Callaway Golf.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and company-paid life and disability insurance, with wellness and mental health support available. Low-cost healthcare and preventive-care incentives reinforce strength in this area.
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Retirement Support — Retirement offerings include a 401(k) with company match and catch-up contributions, with access to an employee stock purchase plan. These elements bolster long-term savings alongside base pay.
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Leave & Time Off Breadth — Time-off programs include generous PTO, paid holidays, and sick days, complemented by flexible scheduling. These features contribute to a broad leave offering across roles.
Callaway Golf Insights
What We Do
Callaway Golf Company (NYSE: ELY) manufactures and sells clubs and balls, and sells golf accessories under the Callaway Golf and Odyssey brands worldwide. We push the limits of performance and innovation to develop drivers, fairway woods, golf balls, hybrids, irons and Odyssey putters that are designed to make every golfer a better golfer
